Question about Samsung SPH-M500 Cellular Phone

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Samsung sph-m500 freezes and battery pull doesn't work

Ok... so I was changing my screen saver today and all of a sudden my phone freezes. So of course I have to do an annoying battery pull... but when I do... it doesn't fix it. It now is on perma-freeze and I am not in the arctic. I can't get to anything. When I power up the phone it shows the regular loading screen and then goes into the main screen like normal but then quickly goes black. Their is still power in the battery as the lights on the keypads still work and when it is closed you can see the clock. You can get into the media function but only after messing with side buttons when the phone is closed. I can occasionally get the volume to work and the camera will also work only if the phone is in the closed position. It will try and load the music functions but tells me my media card is missing and if it goes to the store to search for music... it just stays in connecting mode... it never will tho. It will ring if you get a call... but don't try and answer it because the talk button won't work. hmmm what else can I tell ya... oh... if the phone goes black in the open mode... you can only see it again if you press the side buttons. Got any suggestions?

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  • 5 more comments 
  • maria_devils Dec 05, 2008

    today , i downloaded a new background to my phone , and it was animated , i figured that maybe that was why my phone froze the way it did ! ... but yes i have the exact same problem !

  • drdreau Jan 22, 2009

    Exact same thing happened to me. need to find out what buttons to hold in while it powers up to do a hard reset,anone have any ideas?

  • Casey Rae Jan 24, 2009

    I have exactly the same problem. While uploading a animated background my phone froze and what is described is what happened to me... No solution so far.

  • lumixz Jan 24, 2009

    I have the exact same problem, although it happened to me after recharging it for about 4 hours.

  • Anonymous Apr 01, 2009

    OMGY i have the same problem too. and as for u Bajanguru ure an ***

  • Anonymous Apr 29, 2009

    This happened to me also right after exiting from Gmail app. It stays frozen on the screen"Sprint Power Vision" while booting up.

  • drdreau May 11, 2010

    umm, that's not great advice, how about a key combo for a hard reset upon boot up??????



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This problem can be resolved if the phone is flashed by "Emergency Download" with a special software through a device called "multiloader". All these software are controlled by Samsung and are given to authorised dealers only. Please get it done from an authoribed dealer.

Posted on May 03, 2009

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The best advice is to purchase a new phone the repairs on this phone will be to costly.

Posted on Apr 15, 2008


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