Question about Dell Inspiron 9400 Notebook

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Problems with Dell Inspiron 9400 Video Memory conflict -

Please help resolve the following error message: -
Extended Test - Service Tag FBDZ2BX
Error Code 5300:0119
Msg. Detected a failure which writing and reading video memory. Video Mode 4h(320x2004) ADDRESS B8044h, expected to read FFFFFFFFh bu read FFFFFFEFh instead, The given error code and message can be used by Dell Tech Support to help diagnose the problem.
I thought the problem may have been caused by an application i recently downloaded, Freevideo converter YouTube to Ipod that i have since removed.
Dell Hong Kong unwilling to help because warranty expired and without $$$ up front. Laptop is just 22 months old, now only runs on "safe mode". My search through internet reveals that this is one major problem with the inspiron 9400 that I am beginning to hate. Please help.

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  • normax1812 Mar 27, 2008

    Dear Iqbal,

    Thank you, Dell ought to learn from you. I will certainly try as per your suggestion.


  • asiegypt Dec 12, 2008

    i have videa memory test error code 5300:0119, how can i fix this problem




4 Answers

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This solution is totally incorrect. He is having the problem that many of us face with the GeForce Go 7900 GS and the Inspiron 9400. There is a known issue with eventual overheating and the video card going bad. This is specific to the single-pipeline chip, in which their is a new dual-pipeline style that fixes the cooling/overheating issue that eventually fries the video chip. Dell has not 100% took ownership of this. I am on my fourth fried video card (thank god for the 3-year warranty I got) in which they have previously replaced with the single-pipeline style. This time they are finally replacing the laptop with either a new Inspiron 9400 (better be dual-pipeline chip) or a NEW equivalent laptop.

Posted on Nov 07, 2008

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This error is common to the 9400 and m1710 and is a GPU/video error due to thermal stress on the chip the expansion and lead free solder is the cause. No fix even a replacement will fail in time used cards are likely to fail even dell only offers 90 days warranty. The problem is a bios error in that the fans kick in too late. Dell are fully aware of this error yet the bios in the m1710 is 4 years old.

Posted on Mar 22, 2011

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I have reformat my inspiron 9400 with window XP sp2 the problem is the sound where i have tried to download from Dell website but still not workout can you pls help me to resolve this problem

Posted on Dec 01, 2008

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Actually this type of error messages raised by OS when any program try to read some data from absurt memory addresses. This makes conflict to OS and OS gives this type of error.

You can fix this problem in many ways. Here are some, choose one which is applicable to you or which one you can do easily:

1). Boot your PC in Command prompt Only and type SCANREG and press enter at command prompt. e.i.


Follow the on screen instructions. When it displays a list of dates when your window was loaded successfully, select the date before the date when you have installed that erroneous software.

It will restore all the settings as it was on that day.

2). If you had made any restore point in windows, then you can make windows recovery. To do this Boot in safe mode goto Start->Programms ->Accessories -> System -> System Restore
and follow the on screen instructions.


If any problem occurs just Ask me.

Good Luck

Posted on Mar 27, 2008

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Posted on Jan 02, 2017

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Your video card memory went bad, has to be replaced,
You have to have it serviced, you can take it to Best Buy to have it serviced if you don't want to pay the premium from the vender!

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