Question about Norelco Arcitec Electric Shaver with Jet Clean System - Gray/Black

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My razor blade heads no longer rotate but when removed the mechanism underneath is spinning normally - the razor is clean and fully charged.

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It sounds like your heads are damaged and need replaced. You can not repair theheads if damaged. You will find replacements for Arcitec shavers at shaveroutlet.com. See link below

http://shaveroutlet.com/norelco-philips-rq10-arcitec-replacement-heads-p-353.html

Posted on May 08, 2010

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  • 1 Set the Jet Clean System base on a flat surface and pull the cleaning reservoir out of the base.
  • 2 Unscrew the fill cap on the reservoir, pour Jet Clean Solution into the reservoir and replace the reservoir in the base.
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    I have a norelco arcitec shaver and the heads no longer turn. I haven't had it that long so of course very disappointed with the razor. I would like to take it apart to clean it, thinking there may...


    You are problable correct in thinking that the blades are clogged up. Unfortunately, you are also correct about the terrible design. The blades on Arcitec models can not be removed from the head assembly for cleaning

    complaints can be made to Noreclo at 1-800-243-3050

    Replacement head assembly can be purchase from shaveroutlet.com. See link below

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    It would appear that the head is damaged and blade(s) is jammed into the comb, preventing the blades from turning. You will need to replace the heads. You will find replacements at shaveroutlet.com. See link below

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    You may want to consider using a shaver cleaning product like the ones linked below from shaveroutlet.com

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    I had the same problem with mine right after the two year warranty expired.

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    The problem seems to be bad engineering. Apparently the cleaning solution works its way into the circuit board of the shaver.

    I took the razor apart (you need very small phillips screwdrivers), there are six screws. First remove the foils, then the blades (just pull them up). Two screws are where the head rotates. after removing the head, there are two more screws underneath the head. There are two more screws on the bottom under plastic caps beside the charging terminal. You can now gently slide the razor's hardware out of the case by pulling up on the head mounting arms while holding the case as you normally would shaving. (This sounds confusing but should be obvious as you do it.)

    Looking at the circuit board i noticed some white residue on the board. I gently cleaned the board with small amount of alcohol and q-tips, being careful not to catch any cotton on the components of the board. At this point you can at least confirm that the motor is not burnt out and the batteries are charged by placing a flathead screwdriver between the positive terminal of the battery and the motor. It should come on if the motor and batteries are okay.

    Next you hit the reset button at the bottom-front, then see if it comes on using the on/off button. You can do this step with the razor disassembled or assembled.

    Hopefully this works for you. Now if only i could figure out a way to clean and refill the cartridges instead of paying $5 for 5 cents worth of cleaning fluid.

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