Question about Epson Stylus CX9400 Photo Printer

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I cleaned printer heads, now error m69, cannot recognize ink cartridges

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Make sure that the cartridges were not dislodged or that contaminants have made there way up onto the contacts. Also ensure that your using carts with part number 69 for all four or (68 on black if using hi cap)

Posted on Jun 22, 2010

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Why is printer saying printer head not there when i put all new ink cartridges in it?


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Remove all ink tanks (printer is on), remove printer ink cartridge carrier head. clean head with alcohol wipes thoroughly, not contacts. Push in gently print cartridge pistons on cartridge carrier. Reseat print cartridge and ink tanks, replace any very low ink one's. turn off printer, unplug electrical, remove usb on printer and computer. plug all back in, turn on. Alarm and message should disappear. Clean and realign with software.

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Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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If ink cartridge Unrecognizable, there are two posibilities : Chip Error at ink tank, or printer error. For chip error, try to plug the ink tank to another printer (same type). If the ink tank recognized by other printer, so the problem is printer.
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New out of box!!


If you already have tried reseating all of the inks and and inks are still not recognized, Please contact Epson tech support for a replacement ink or if they find out after some diagnostics that it is the printer that is having an issue they would be replacing your printer.

Jun 22, 2008 | Epson Stylus CX9400 Photo Printer

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