The lens will not retract on my Sony Cybershot DSC-S90 camera.
Camera turns on, but will only work in review mode. In other picture taking modes, a message appears on the monitor telling me to "shut off the camera and turn it back on." This does not remedy the problem. I did not drop the camera or mistreat it in any way. I have replaced the batteries with brand new ones, no change in function.
Thanks for any insight. It has been a good little camera and takes great pictures, so I would like to try to fix it rather than just junking it.
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Re: The lens will not retract on my Sony Cybershot...
Hi there i like to inform you that its a lens guide pin problem. It is damaged or out of lens guide line. Thats why its stuck. The solution is only replacing the lens. But before that if you want to take a risk then on the camera and give a twist on the lens. Be careful. not much twist, just little. After that turn off / on the camera. If its working then fine. Other wise only the solution is contact with the service center and replace the lens.i am sure your camera lens position like a below mentioned picture.. before all this try to follow those step for luck.
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
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There are a number of ways with which a lens malfunction can
be caused. Particulates might have managed to get into the mechanical
bits that allow the lens to retract, a purely physical interference with
the lens mechanism. If the camera was dropped, especially while the
lens was extended, there's a pretty good chance something might have
been knocked loose, such as the guide pins upon which the lens withdraws
How to Repair a Lens Error: As scary as a lens
error might seem, there are some easy fixes. Before trying any of them
out, however, first take a good long look at your camera warranty and
maybe have a chat with the company. If the lens error will be covered
under the terms of the warranty, go for it. Even some of the simple
fixes mentioned below might void the camera warranty. Frankly, however,
it's unlikely that a lens error will qualify for the warranty.
just some basic things first-just to make sure it's actually the lens
that's broken. Replace the batteries with fresh ones. Failing that,
replace the memory card. Additional details could find in this article link: fixing-lens-error-on-digital-camera.html
Keep us updated. Hope this helps; also keep in mind that your feedback is important and I'll appreciate
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Hi, This situation appears when the lens assembly start malffunctioning. Therefore, You have to replace the Lens Block Assy. For this plz contact any nearest Sony Service Centre nearby to u. Thanks for using fixya! Take care.
Your camera has problem in Lens mechanism. If Lens doesn't open properly, camera will not show picture at all. There would be Loading Motor section demaged in Lens mechanism and it needs to be replaced to work camera OK.
Now come to blue screen in playback mode, This model doesn't have internal memory, so you need memory stick/ card to see previously taken pictures.
Hey Gregorious03, You could try removing the batteries for at least one minute and then reinserting them, or you could try initializing the camera back to the factory settings under the setup menu. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.
This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message.
Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required.
Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online.
Advance Camera Repair
This sounds like what started happening with my camera a few weeks ago. I found that turning the LCD screen off during picture-taking allows me to take pictures. I then have to go into review mode to look at the pictures I took using the LCD screen.
Definitely not a great fix. I'm trying to locate a firmware upgrade that may solve it.