Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice maker will not dump - Whirlpool GS6NBEXR Side by Side Refrigerator

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Good day,
It has to be the ice maker itself, as long as the temp in the freezer is at or below 14 degrees, and the lever is in the down position.
2 items internally can cause the problem. One is the front module which is a quasi-solid state component and the control thermostat which is behind it and requires a complete dissasembly of the ice maker to access it.
Most will simply replace the ice maker.
If you feel you want to try a repair, remove the ice maker, and let it sit on the counter for 24 hours to dry out.
Pull the front of the wire lever out of the body of the ice maker. Pry the front cover off the ice maker. You will see 3 screws holding the module in place. Remove them, and pry the module off.
Re-install. The point is the electrical contacts are press to fit and one or more might have failed to make a good electrical contact. Reassemble and reinstall the ice maker.
Rarely works but your option. Replacing the module and thermostat are not cost effective.

Posted on May 06, 2010

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