Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot spysweeper nice tech guy installed spysweeper today...just noticed he added a line to my browser: webroot, ask, search web,highlight, mystuff,zoom,news,weather,shopping. I want it off. should have asked me before putting it on! Don't know how to get it off...tried but lost the line file, edit view etc. So i can't even use my printer tonite. Am really upset about having this sneaked on! please help me get off.

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  • caks Mar 27, 2008

    Next time I order, if I do, techs should ask permission before they add stuff you don't want!

  • Dave MacPhee
    Dave MacPhee May 11, 2010

    what exactly do you mean, added a line to your browser?? Where do you see this text?

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  • 236 Answers

Go to add/remove programs in control panel and find Ask.com toolbar, remove it. There may be others as well in there, just look for mystuff, zoom, etc and choose remove

Posted on Mar 27, 2008

  • Dave MacPhee
    Dave MacPhee Mar 27, 2008

    Sry, on my 1st post I had a mental block!

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I bought webroot 2011 and tried to install so I uninstall and processing installing something happened now i can not go on line and can not finish install and error says error 2 and kill failed .would you...


As of late 2012, Spy Sweeper is discontinued and should not be used. Webroot has replaced SpySweeper and other Webroot products with Webroot SecureAnywhere.

Jan 24, 2012 | Webroot Spy Sweeper (spysweeper) for PC

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Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

My spysweeper will not update, it tells me to go to my web browser to check for updates but will not open my browser.


im having the same problem such bs i wouldnt recommend webroot to anyone...the customer service couldnt wait to get me off the phone the 4 times ive called now.

Feb 01, 2010 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Alleged conflict mcafee w webroot spy sweeper


Hi,
If spysweeper was installed then you should find it in "add remove programs" (XP) or "programs and features" (Vista) both can be found in the control panel.
When you open it look for webroot.
If it's not there type regedit in the search or run box, click on edit and select find, type webroot into the text box and search for any registry entry relating to spysweeper (webroot).
If your registry finds an entry click on find next and keep on doing this until the registry is cleared, then restart your PC and try and update Mcafee.
If you can't find any registry entry relating to webroot your PC maybe infected with spyware, malware or a virus. In that case i would perform a deep scan of the system whether your antivirus is updated or not.


Good luck and please post back if you need anymore help.

Aug 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Can't install McAfee Security


try going into your c: drive and Program Files and see if you see a folder for webroot or spysweeper.
delete any residual files and the folder.

you may have to go into your registry and remove the spysweeper keys, but unless you know how to do it i would let a pro do it.

Jul 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

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Removing webroot spy sweeper


This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper installation problem


Dear Wlutke,
As far as I know spysweeper works good only in Windows XP not in Vista. You contact spysweeper customer care and tell your problem. Each software has some trail period. So if you were not satisfied with the product you can return it and get your money back.

Sep 02, 2008 | Webroot Spy Sweeper (spysweeper) for PC

7 Answers

Webroot Spysweeper problem


fck this happens on vista too, i installed webroot parental control and spy sweeper and after i restarted, i lost all acess and i can never log on to the admin account
webroot sucks *** not worth a penny, even a Japanese penny if they have any... but anyways, unless they are paying your like 600 dollars, dont install it or buy it, it sucks

Oct 21, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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