Question about SanDisk Sansa e260 MP3 Player

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Not recognized. my conputer will not recognize my sansa e260 AT ALL.. i've tried formatting it but nothing seems to work.

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  • 141 Answers

Have you downloaded the firmware from sandisk?

Also, have you gone to Windows Media Player 11 and tried to sync it?

When you plug the Sansa in, Vista should recognize and the Sansa should show connected. XP should do the same thing.

http://www.sandisk.com/sansa/#/support-0/
This is for the Sansa e200 series
Go to this site: there is a firware update
also, Media Converter (if you do not have it)
User manual
How to videos
More Support information

In the manual it shows that the 4gb is the Sansa e260; is that what you have?

You can also go to:
http://www.sandisk.com/Retail/Default.aspx?CatID=1605
for more information

Posted on Mar 27, 2008

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1 Answer

Device not recognized


Could try formatting it. erasing corrupted files. C,d,e,f drive right click and quick format. Will erase all data.

Jan 11, 2010 | SanDisk Sansa e260 MP3 Player

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Half of song list not recognized by Sansa e260


i will surely help you. you have mentioned that you can see all the songs when your mp3 player is connected to the computer. so what you can do is, you can very well go ahead & format all the songs in your mp3 player using your computer. then you transfer a few songs to your mp3 player(the songs which were not getting recognized in your mp3 player). this should solve your problem.   

Oct 29, 2009 | SanDisk Sansa e260 MP3 Player

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Cannot get my computer to recognize my sansa e260 player


On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

May 01, 2009 | SanDisk Sansa Connect MP3 Player

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Sansa e260 says connected but device not recognized


Substitute REC fo volume + in the following:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 16, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

E260 - now showing two empty directories (but I still have my music)


try formatting it. to do that, simply scroll down to settings, and in settings hit format. you'll lose everything that was on it tho, if that don't work then try updating. if your unsure how to update go here.
and install the program.

Nov 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i put video on my sansa e260?


If it will not recognize the videos, then the videos are not in a format that the Media Converter recognizes - try to find the same video in another format (common with YouTube). If it is a playability issue after conversion, then you need to download the latest version of Quicktime, which contains the most updated codecs. If it just won't convert a video that it recognizes, then the file you are try ing to convert is too long - try breaking it up into smaller pieces (the converter will try to break it up anyways).

-Tha Mp3 Doctor

May 27, 2008 | SanDisk Sansa e260 MP3 Player

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Computer wont recognize the PlayForSure


Try getting windows media player 10 or 11

May 05, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 Player not reading SD 1GB Card


The Sansa is unfortunatley one huge mess up the programming has failed its working on a database with only 4 levels but for grphics and songs you need at least 7 lhopefully you can return it and get another if not you can try putting another type of chip hopefully that will work

Apr 11, 2008 | SanDisk Sansa e260 MP3 Player

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Sansa e200 is not recognized by by computer


**** this sansa e260 the piece of **** froze on me twice and both times i took it back to circuit city and just got a new one. one suggestion when you do get this is keep the repeipt for it

Mar 31, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Sansa e260 not being read by the system?


Does it show up in your windows explorer as another drive letter ?

Nov 26, 2007 | SanDisk Sansa e260 MP3 Player

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