Question about HP Officejet 4215 All-in-One Color Photo Ink Jet Printer

1 Answer

Will not scan. says cannot find HP

Will not scan. no scan options. nol solution center.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 109 Answers

There are many ways to scan .. using different software.
Since you have'nt mentioned the kind of pc u have and the operating system.
Try this...
Click the Start button , click All Programs , click Accessories , and then click Paint .
In Paint Click File , and then click Import From Camera or Scanner .
Make any desired setting changes, and then click Scan .
But if you want to use solution center.
remove the driver and all the software for the printer and then download the Full Feature Software and Drivers form hp.com
Hope it works
All the best !!!

Posted on May 06, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp 6210 officejet all in one ... want to test scanner only. Took 16 hour tech assist to download (software was not provided by work associate). Ink cartridges do need to be replaced. Want to test the...


yes, you can test the scanner without inks.
use the hp solution center c01810967.gif installed on the computer Double-click the HP Solution Center icon (c01810967.gif ) on your desktop
  • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
  • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
      Click Scan

Jun 05, 2011 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Which software to scan ?


Down load the software for your windows 32 or 64 bit here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1138373&

You need the full package to use the scanner.

To scan a picture or document, follow these steps: Step one: Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one.
  1. Make sure that the product is connected to the computer.
  2. Turn the product on.
  3. Load the picture or document:
    • Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
    • ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.
Step two: Scan the item
  1. Open HP Solution Center with one of the following methods:
    • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
    • Double-click the HP Solution Center icon (c01810967.gif ) on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
  3. Use one of the following methods to start the scan:
    • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
    • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
    1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    3. Start the scan again.
  4. Read through the various options for the scan settings. Make selections for at least the following items:
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
    c01940398.gifImportant : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
  5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
After the scan completes, it goes to the destination that you specified in the settings. hpweb_1-2_plus.gifhpweb_1-2_minus.gif Using the scan button on your printer HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. c01940398.gifImportant: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want.

Mar 03, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

How to scan more than 1 page at a time


ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. Open HP Solution Center with one of the following methods:
  1. Click Start , click All Programs , click the HP folder, and then click HP Solution Center
  • Double-click the HP Solution Center icon on your desktop. A "Scanning from..." screen displays to prompt for scan settings. If this settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
    1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
    2. Click Scan Settings , and then click the appropriate option from the popup menu: Scan Picture Settings or Scan Document Settings .
    3. Select the check box, Prompt for settings at the time of scan , and then click OK .
    4. Click Home , and then start the scan again.On the "Scanning from..." screen, click the appropriate option under "Scan Shortcuts" on the left. Each shortcut has a default group of settings that display when you click it.
  • Click Change Settings , and then read through the drop-down menu choices for all of the settings for the shortcut, adjusting any settings as necessary. Also click the Advanced Picture Settings button and the Save to file Save Options button to view your choices and make any changes. Important : HP Solution Center versions and options vary, depending on your printer. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
  • Click Scan . The preview screen might display, if you selected the option to show a preview. Use the options on the preview screen to make any desired adjustments before you finish the scan.
  • After the scan completes, it goes to the destination that you specified in the settings.
  • Scan Button: HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. Important: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want. NOTE: The steps to set up the scan button on your printer can vary depending on your printer model, and the version of software that is installed. For specific instructions, click the Help button on the home screen or settings screens in HP Solution Center.


    Dec 04, 2010 | HP Officejet 6310 All-In-One InkJet...

    1 Answer

    How to scan using hp j4580. Booklet only tells how to fax!!!!


    1. Open HP Solution Center with one of the following methods:
      • Click the Windows icon c01319360.gif , click All Programs , click the HP folder, and then click HP Solution Center.
      • Double-click the HP Solution Center icon on your desktop.
    2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
    3. Use one of the following methods to start the scan:
      • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
      • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
      A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
      1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
      2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
      3. Start the scan again.
    4. Read through the various options for the scan settings. Make selections for at least the following items:
      • Scan to: Select your scan destination from the drop-down list.
      • File Type: Select the file type from the drop-down list.
      • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
      • Show preview...: Select this check box if you want to see a preview before the actual scan.
      Important : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
    5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
    After the scan completes, it goes to the destination that you specified in the settings.

    Jul 18, 2010 | HP OfficeJet J4580 All-In-One Laser...

    1 Answer

    Had been scanning pictures into computer and now i


    First let us remove the No Scan Option.
    First try to Scan from HP director or HP Solution Center.
    If it is scanning, perform the steps given below to resolve the issue.
    Open HP solution center/HP Director:
    Click on settings:
    select scan settings from settings.:
    A Menu Appears.
    select scan to setup:
    a new page will appear:
    you will see all options on the left side:
    select all the options manually and click on the right arrow
    to move all the options from left to right side.
    after perfoming these steps.
    Restart the printer:
    and try scanning from printer now.
    now will be able to scan from printer itself.

    Jun 02, 2010 | HP Photosmart 3210 All-In-One InkJet...

    1 Answer

    My hp L7590 Not scan in Pdf. It only scan in jpg format. I want to scan multiple pages in one file so pdf or other option like .doc is needed but it will not scan. Message display your device driver is not...


    The PDF File Type Is Not an Option When Scanning from HP Solution Center for HP Multifunction Printers When Using Windows
    This document pertains to all multifunction printers with HP Solution Center software connected to a Windows computer.
    When you scan from HP Solution Center in Windows, the PDF file type is not available.

    Oct 10, 2017 | HP Officejet Pro L7590 All-in-One InkJet...

    1 Answer

    Cannot select scan to destination


    Hi,

    To get scan options on your unit you need to update the destination list on HP Solution Center. Please perform the steps given below to populate the destination list.

    Populate the destination list:

    You must populate the destination list in HP Solution Center for the Scan To options on the unit. Follow these steps to populate the destination list.

    NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
    1. From HP Solution Center, select the appropriate product, and then click Settings.
    2. Click Scan Settings and Preferences.
    3. Click Scan to... Setup.
    4. Click the Destination List tab.
    NOTE: It might take several minutes for the list to populate.
    1. Click each program to include on the Scan To list.
    2. Click the Add arrow. The program listing moves from the left side of the screen to the right.
    3. Click OK.
    4. Now Press scan button on your All-in-One and check whether the scan options are updated.
    5. If the scan options are still not updated then turn off and on your All-in-One and verify the results.

    Sep 04, 2009 | HP Photosmart C5280 InkJet Printer

    1 Answer

    HP Photosmart C5280 Printer -scanning


    Try ths:
    This happens mainly when you try to scan from the printer ;
    Always try to scan from HP solution center but still here is the resolution:
    Open Hp Solution center
    Click on Settings
    Click on scn settings
    click on Scan to Setup
    Select all the option available to updrade the Front panel menu list and click on ADD
    Click on Update;
    Restart the computer and the printer and try to scan.
    It should resolve the issue.
    Regards Soumajit

    Jul 20, 2008 | HP Photosmart C5280 Printer

    3 Answers

    Can not scan to computer


    hi,

    below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

    Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.
    1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
      • On the Windows desktop, double-click the HP Solution Center icon.
      • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
      If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
    2. Click Settings .
    3. Click Scan Settings and Preferences .
    4. Click Scan to... Setup .
    5. Click the Destination List tab.
      NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
    6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
    7. Click each program to include on the Scan To list.
    8. Click the Add arrow.
    9. Click OK .
    10. Scan a document using the Scan To button on the front panel.
    11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

    Thank you so much.


    adonscott

    Jun 02, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

    1 Answer

    HP OFFICEJET 5610V No scan options


    No scan options occur if the digital imaging monitor is not running on the taskbar of the computer. Once check whether the digital imaging monitor is running or not ans try to scan from the HP Solution center. If you are able to scan from HP Solution center, then search for the file hpqtra08.exe and run it and then try to scan from the all-in-one.

    May 24, 2008 | HP Officejet 5610 All-In-One InkJet...

    Not finding what you are looking for?
    Office Equipment & Supplies Logo

    55 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Ben Johnson

    Level 3 Expert

    685 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...