Question about Solis Master 5000 Espresso Machine

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Parts for Solis Master 5000

Where can I purchase repair parts for the Solis Master 5000

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  • Anonymous May 22, 2008

    When I make a coffee on my solis 5000 the coffee leaks to the Dredger. I have replaced the "O" ring on the dredger but still have the same problem.

  • Anonymous Jun 11, 2008

    Having the same issue - where can I locate a parts list and location for Solis Master 5000?

  • archwil Jun 28, 2008

    The plastic frame that holds the funnel shaped device that the brewed coffee comes out is broken. Where can I get a new one?

  • bmaher Jul 25, 2008

    I need the gasket for the boiler (heating element)

  • earl3910 Aug 09, 2008

    need boiler gasket, earl

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Jimle's reference to www.partsguru.com is where I found what I needed. The challenge was figuring out that the parts for your Solis Master 5000 will be referenced under the Vienna model. You will not find any reference to the Solis model on this website. But there are parts for out Solis machines, heres a link for the boiler gasket:

http://www.shop.partsguru.com/product.sc?categoryId=-1&productId=282

here's the link for a completed boiler replacement $38.00:

http://www.shop.partsguru.com/product.sc?categoryId=-1&productId=937

I ordered the completed boiler at $115.00

Good luck and Best Wishes

Lane

Posted on Jan 04, 2009

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I buy parts for my company's Solis Digital 5000 at www.partsguru.com. You will not find parts listed for a Solis machine, but rather for the Saeco group of machines. For water leaking into the dregs drawer, you need an o-ring kit (NM01.044, $25). For water leaking outside the machine, which is usually from the boiler, you need a boiler rebuild kit which contains the boiler gasket and replacement bolts. I have purchased the boiler kit from them in the past, but a quick-look on their online-store doesn't show it, so you may have to dig deeper on the web page, or call them. A tip--the boiler gaskets will last longer if you turn the machine off at night. We never turned the machine off and ours lasted less than two years. The new gasket is doing fine in its second year now.

Posted on Sep 12, 2008

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The official contact for Solis in the USA, which I received from the home office in Switzerland is Empire Fulfillment & Service Center outside Rochester, NY. Her is their URL:
http://www.empirefulfillment.com/

Posted on Jun 30, 2008

I know what's wrong, I need the part for my solis master 5000

Posted on Mar 27, 2008

2 Suggested Answers

encyphered
  • 11 Answers

SOURCE: Parts for Solis Master 5000

http://www.shop.partsguru.com/product.sc?categoryId=-1&productId=937

Posted on Jan 04, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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How can I determine what parts I need to repair my espresso machine and where do I get parts and service?


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My Solis master 5000 leaks water from the removable water decante


Hi
On top of the machine under the water tank is a doughnut cover. Pry the cover up and it should pop off. There is a black seal in the center that will shrink over time with calcium and that just needs to be replaced. When you go to replace it it will not slip in. You need to run your finger nail around the bottom of the seal to get it in. Then it will push down. Flat part of the seal up.

Dec 12, 2009 | Solis Master 5000 Espresso Machine

1 Answer

Need a new heater tank where can I get one and aprox. how much are they? for Solis 5000


The only place I know of for Solis parts now is Empire fulfilment. Sorry I do not know how much it will cast for the part.

Oct 05, 2009 | Solis Master 5000 Espresso Machine

1 Answer

CAN YOU PLEASE ADVISE ME ON WHERE TO GET INFO AND PARTS FOR THE SOLUIS C/MACHINE IN CHRISTCHURCH OR NEW ZEALAND MANY THANKS CATHY SAXON APPLIANCES


Hi there,
You should try their website at
http://solis.com/contents/customer_service/customer_e.htm

There is an email address for product support so you can email them with your parts. Although the company is based in Switzerland I am sure they will be able to assist you and ship parts directly to you or find you a local store.

Sep 15, 2009 | Solis Master 5000 Espresso Machine

1 Answer

Need to buy water tank of solis pallazzo coffee maker


The only importer of solis I know of is Barratza.com, they will have the parts needed.

May 29, 2009 | Solis Master 5000 Espresso Machine

1 Answer

Grinder not working on my solis master 5000


Order the replacement boiler, (be sure to empty all of the hot water from the boiler first using the hot water function on the right side of your Solis) take your time and open the machine up, the top comes off. There are 3 mounting screws that hold the boiler in place, remove them, be sure to take hold of the boiler before removing the last mounting screw. Remove and replace the wires and 2 water hoses (w/clips). The orange wires the connect to a unique plastic harness are clipped into the harness. Look closely and you'll see a little window in the plastic harness at the end of each orange wire. Use a tooth pick or a pointed device and push the metal clips thru these windows, this unlocks the wires for removal from the boiler.

http://www.shop.partsguru.com/product.sc?categoryId=-1&productId=937

Good luck and Best wishes

Lane

Dec 19, 2008 | Solis Master 5000 Espresso Machine

1 Answer

Solis Master 5000 Espresso Machine - Need Repair


If you can remove the grind hopper(two screws) you can re-index the grinder for a finer grind.

Apr 21, 2007 | Solis Master 5000 Espresso Machine

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