Question about Solis Master 5000 Espresso Machine
Where can I purchase repair parts for the Solis Master 5000
Jimle's reference to www.partsguru.com is where I found what I needed. The challenge was figuring out that the parts for your Solis Master 5000 will be referenced under the Vienna model. You will not find any reference to the Solis model on this website. But there are parts for out Solis machines, heres a link for the boiler gasket:
here's the link for a completed boiler replacement $38.00:
I ordered the completed boiler at $115.00
Good luck and Best Wishes
Posted on Jan 04, 2009
I buy parts for my company's Solis Digital 5000 at www.partsguru.com. You will not find parts listed for a Solis machine, but rather for the Saeco group of machines. For water leaking into the dregs drawer, you need an o-ring kit (NM01.044, $25). For water leaking outside the machine, which is usually from the boiler, you need a boiler rebuild kit which contains the boiler gasket and replacement bolts. I have purchased the boiler kit from them in the past, but a quick-look on their online-store doesn't show it, so you may have to dig deeper on the web page, or call them. A tip--the boiler gaskets will last longer if you turn the machine off at night. We never turned the machine off and ours lasted less than two years. The new gasket is doing fine in its second year now.
Posted on Sep 12, 2008
The official contact for Solis in the USA, which I received from the home office in Switzerland is Empire Fulfillment & Service Center outside Rochester, NY. Her is their URL:
Posted on Jun 30, 2008
I know what's wrong, I need the part for my solis master 5000
Posted on Mar 27, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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