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I am using Greeting Card Factory Version 7 I have saved close to 100 items on my computer and suddenly EVERY TIME I Try TO OPEN A FILE, I get an error message "A sudden error occurred during opening - the document appears to be corrupt and cannot be opened." Help - what can I do

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  • joannehiller Jun 06, 2010

    I'll give it a try, but I don't think it'll take care of it.

    Thanks for your efforts

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What type of file did you try to open when you got this message. Looks like the registry is corrupt or there was a virus attack. Please backup all your files safely and do a reinstallation of the software to fix this. Then try to open the files and it should work. Good Luck.

Posted on May 06, 2010

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Unfortunately the Windows OS has changed significantly since that software was released. Nova Developement now has the Greeting Card Factory Deluxe version 8 for XP/Vista/7.

If you have the 64-bit Vista, you may not be able to get the old software to work and need the upgrade or a virtual computer with an older Windows OS (see below). To check your OS version, click Start > Control Panel > System and Security > System .

You can try running the program in the compatibility mode - this will work best with software for XP not Win95-NT. Right click on the installer and select Properties. Go to the Compatibility tab and choose Run this program as compatible with (an older version of Windows). Click on the check box and use the drop-down menu to select the older OS. Save the change by clicking apply then close the window. Right click again on the installer and choose Run as Administrator.

If the program installs, do the same compatibility steps for the program's exe file itself. (You don't need to run as administrator though.)

Alternatively, you can run a dual boot or virtual computer with an older Windows OS. (Programs like Virtual PC, Parallels and VMWare let you run a virtual computer inside the Vista system with a computer that can handle virtualization.) Unfortunately, you usually need a licensed version of Windows to do this. (Win7 Pro and Ultimate let you do this free with Virtual PC and XP mode.) Then install the software normally in the virtual computer or when booted into the older version of Windows. File transfer can be tricky with the virtual computer - you need to save files to external media (flash drive or optical disc). Printers can't be installed on both the real and virtual computer at the same time.

I hope this helps.

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1 Answer

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