Question about HP Scanjet 4370

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Direct Printing I push the print button on the scanner and it says to set up the printer in the control panel -- it is set up as the default printer in the control panel -- what now?

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  • jburr55 Aug 10, 2008

    When I push the "Print" button I am told to go to control panel and set up a printer. I have an HP printer set up. What's up?



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Solution Follow the steps below:

  1. Click Start , then Printers and Faxes .
  2. Right-click the system default printer and click Properties .
  3. On the General tab, right-click the default printer and click Copy .
  4. Click Cancel to exit.
  5. Click Start and then click Run .
  6. In the Run dialog box, type regedit and click OK . WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Hewlett-Packard cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Use Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the Registry before you edit it. For information about how to edit the Registry, view the "Changing Keys And Values" help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" help topics in Regedit32.exe.
  7. In the Registry Editor window, click Edit , then click Find... , and search for the following key: HKEY_CURRENT_USER\Software\Hewlett-Packard\DigitalImaging\hpfccopy .
  8. Double-click Printer in the right pane.
  9. In the Edit String window, paste the printer name as it appears in the Registry under Value data (for example, hp photosmart 8400 series) .
  10. Click OK and close the Registry Editor.
  11. Press Copy on the scanner. The default printer connected to the system should normally print the scanned document.
Cause This issue occurs when the default printer or the list of printers is not recognized on the hpfccopy function in the Current User section of the Registry.

Posted on Oct 12, 2008

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When I click on print copy in HP Solution Center I get the message reading "must have a printer setup to do a copy. Go to control panel and install a printer. [1211]" I have two printers installed which work perfectly in other applications.

Posted on Mar 27, 2008

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