Question about Frigidaire 16.7 cu. ft. / 473 liter Commercial Freezer FFU17K1CW

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I have severe ice forming in my freezer.

The whole top shelf is completely coated in ice. it is a solid ice cube. you can't put anything on the shelf at all. I have defrosted the freezer and withing 2 weeks there is severe ice again. Could this be the door seal? The model number is ffu17d96w1.

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Hi,

On this unit the shelves are the cooling coils and carry the refrigerant (freon) through the system. They will attract the warm moist air by design, so if you have an air leak in the door or elsewhere it will tend to build up there first.

This being said you need to check something else first. Make sure the other shelves are cold. If they are frosted and cold like normal then you most likely have a door that is not closing all the way or a bad seal. If the lower shelves are not cold then you have a system problem, typically a refrigerant (freon) leak that is causing the top shelf to absorb most of the work and not enough refrigerant to flow to the bottom shelves.

I hope this helps

Posted on May 06, 2010

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