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I am trying to help a church in NY with an Avaya system prob

I am trying to help a church in NY with their Avaya Partner system and don't know how to troubleshoot the problem. I replaced a module Avaya said to change but problem persist. The problem is that sometimes entire port on L3 module works, other time half work, and other time none work. Can you help?

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Are you saying that line 3 does not work? Are you sure its not the dialtone? You could swap the cables going into line 2 and line 3, see if the problem follows the port or the dialtone.

Posted on May 10, 2010

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