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Some one has hacked my hotmail and windows live messanger pass word. now he is asking money from my contacts. he has changed all of my secret questions. i am unable to recover it. what shoud i do???? please help

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Try to contact MSN hotmail services and work with them to recover your stolen account. Thats all you can really do.

Posted on May 06, 2010


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Someone has hacked my hotmail address, what do i do

Create another hotmail account and let all your contacts know that you have been hacked. That way they will be able to block any dubious emails from the hacked account.
Then contact hotmail staff using the new hotmail email you created, give them as much info as possible to help them sort it out. They should be able to change the password for you.
Finally run a virus scan on your computer, just to be on the safe side

Jul 19, 2011 | Computers & Internet

3 Answers

My account was hacked - they have sent e-mails to all my contacts asking for money as i was robbed and that I am in france on vacation. I have tried to get into my account but they have changed the...

Hello there,
Send an email to Windows Live support immediately explaining the situation. If you dont have a secondary email address, create on with Gmail. Let them know that your account has been hacked and you would like to get access back as soon as possible. They should be able to help you within 24 hours. If you dont have your contacts saved anywhere, there is no way to download them. Make sure you inform everyone who would send you money to not do so. Post on your social networking sites the situations so that your friends know. When the account has been recovered, make sure you set the password as something strong. Use both numbers and letters. Use at least one special character. Use both upper and lower case. Do not use dictionary word. Make sure its over 6 characters.
I hope this has helped. Sorry this has happened. Thumbs up are much appreciated.

May 07, 2011 |

1 Answer

Can't get into messenger..or hotmail accts. This message shows up... Someone may have used your account to send out a lot of junk messages or done something else that violates the Windows Live Terms of...

It's quite likely that somebody has "hacked" your ID/password, and is "hijacking" your ID to send thousands of E-mail messages.

Access to make sure that you are getting the "real" Hotmail web-site, not some imposter.

Point at the "sign in" area, and click the now-visible "Sign In" button.

Click "Forgot your password", and follow the instructions for answering your "secret" questions.

Correctly answer the questions, and you'll get to change the password.

Dec 01, 2010 | Microsoft Windows Live Messanger

1 Answer

Having problem with getting hotmail passing my name & password

Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

How to get back a hacked e-mail

its impossible because your secret question answer changed by the hacker its the only way to recover it the secret question suggestion create new yahoo id

Jun 19, 2010 | Yahoo Mail

1 Answer

Someone has hacked my windows live id and changed passwords secret question etc. i can no longer log in

If they changed the questions there is not much you can do except contact microsoft and tell them your problem and ask them to check the last computer IP adress that logged on and compare it with your own to validate your story.Hope it helped

Oct 15, 2009 | Microsoft Windows Live Messanger

2 Answers

How could i get in my msn messenger when i forgot

If you are sure somebody highjacked your MSN account, the first option is to contact MSN support team As Soon As Possible.

If you can't wait, take a try of this password recovery software. It will help you recover forgotten login password for Chat Messengers like MSN Messenger, Windows LIVE Messenger, Google Talk etc. Good luck!

Sep 29, 2009 | Microsoft Windows Live Messanger

1 Answer

Keep getting booted off windows messenger.

well thats bad that u have been hacked now u have to make a new idd or just go to and remember ur secret question and ur password it would help.feel free to ask again thank u

Jul 28, 2009 | Microsoft Windows Live Messanger

1 Answer


First off if you entered an incorrect password too many times your account will have become blocked for anything up to 24 hours. If thats not the case goto and you can change the password and secret question by logging on with personal information..answer the personal info then once in your account change your present password.

Jan 07, 2009 | Microsoft Windows Live Messanger

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