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Kenmore Elite QuietPAK2 HE3 noise problem and rubber seal issue

I have a Kenmore Elite QuietPAK2 HE3 front loading washer(model#110.45862403)for several years.The washer seemed to work well for the first year.After that,we are experiencing loud spinning noise and the whole house shakes. I tried to wash less clothes rather than a full-load as we were told to save money and energy.It seems to work better (less noise)then but my feeling is why own a washer which you can't even do a full-load. Recently, I noticed my clothes and towels smell bad (like mildew),and water is leaking through the glass door because the rubber seal seems out of shape/place and sometimes clothes would get stuck in it. From all these issues,I'm so afraid to use the washer now, fear that my house will be flooded with water and the clothes might get rip. I wish I can have it fix but didn't have the warranty to repair it. I've though about purchasing another washer, like a top-loading washer rather than a front loading one. If someone has any information on how to repair my washer. Please reply.Thanks

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Adjust your washer's front legs and lock the nut, it has another nut to do this. After you hav locked the legs, try to rock the washer with your hands, it should not rock. Another thing to check will be inside your washer, after taking the power off the wall socket. Check to see if some springs or the shocks (dampers) have come loose. This normally happens when the load is not even, that is when you hav a big sheet in one part of the washer tub. Spread out the clothes evenly before you commence the wash. To see if washer is firm: hold the front portion of the washer, the 2 corners and try to shake it, if it does not move, it is fine.
Pump: If you are handy at all this is simplicity itself. Check the pump - slide pump to left and lift and it comes clear. Take off 2 black hoses only where connected to main machine. Pull off electrical connection. (make note where wires go) Pump and hoses lift out easily. 3 screws open the pump. Clean any obstruction and reassemble.

Washing a full load is better than 2 or 3 small loads, saves electricity, etc. But if there is a loud spin noise, means that your bearings are wearing out. Is your belt too tight?
For the smelly washer:
You can use Affresh to clean your front loader. Deposits of soap and other such things can be stuck around the inside tub of your washer. Try this product, it works great on all front loaders. Use very hot water with the Affresh pellet with no clothes and run the machine through a cycle. Also helps with any stagnant water smells. Put the Affresh pellet inside the machine, not in the soap dispenser.
http://ezinearticles.com/?Cleaning-Your-Washing-Machine&id=109993

For most front-loaders: rubber boot, seal
Remove the top, screws behind the top lid. Slide an inch away from you & lift up. Remove old seal. Lubricate the slot which fits over the tub with washing-up fluid, if you find resistance. Starting at the top, press the seal so the flange of the tub enters the slot on the seal. Work your way round the using thumbs to force the slot on the tub flange. When slot is on the flange all way round, fit the spring which holds it on. The spring goes into a slot on the outside of the seal. This is quite difficult and you may need another pair of hands. Fit the outside of the seal to the cabinet - this is easy and fit the plastic clamping ring.
Test for leaks before using. Use rinse to test as the water level is higher.
(There is no glue anywhere, only clamps)

Try these sites for spares
RepairClinic.com
espares.co.uk
AppliancePartsPros.com

mcminone.com
Pl rate me ‘very helpful’ for the free help. Thnks!

Posted on Jun 20, 2010

  • viperjuice Jan 20, 2011

    I'm having the same problem with my washer as far as the shaking and the mildew. Still trying to figure out the shaking. As far as the Mildew I red in the instruction manual to leave the door just slightly cracked open when not used to let inside dry out. Run an empty load with just bleach to try to reset the springs and will also get rid of mildew and them leave doors cracked open. Don't have the mildew problem anymore.

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