Question about Brother MFC 420CN All-In-One InkJet Printer

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Can't fax multible pages

I have a brother 420cn all-in-one printer, I have been faxing with it and never had a problem. When I try and fax mutliple pages it will only send one and comes back with a transmission error saying "poor line/ out of memory. I have checked the line but don't know what the out of memory means. Can you help me?

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Your fax machine reads multiple pages into memory before sending the job, this is the pool memory. Two things can cause this error.

  1. Corrupted memory, which keeps the job from transmitting because the data stored is scrambled and lost prior to transmission.
  2. Line static, which makes the connection so unstable and slow that the fax can't get enough pages out of the queue fast enough to make room for the next pages entering the buffer.
If you checked the line and it tested good (not just listening for a dial tone), then it is probably a memory issue.

Posted on May 06, 2010

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