Question about Moen & Bayhill& Single Handle Tub & Shower Faucet

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Moen Single Handle Shower faucet can't get cylinder out

I have removed the slining keeper clip from the top bur the stem cylinder is frozen in and I can't get it out

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New moen cartridges for tub/showers come with a handy white plastic tool to aid in old cartridge removal. One end is squared off for a wrench, the other is slotted to place over the old cartridge in the wall after the clip has been removed. Place onto cartridge and use a wrench to turn several times back and forth. Remove , grab the stem with pliers and give a tug. You want either service part #1225B (pull/push to turn on) or #1222 (just turn knob counterclockwise to turn on. Get the replacement before you proceed.

Posted on May 29, 2010

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Posted on Jan 02, 2017

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1 Answer

Handle will not turn water off


single cartridge? pull old one, flush some water through empty valve then install new cartridge. once installed, make sure the horseshoe clip is properly inserted to keep the stem in. once the clip is in right, there is a chrome tube with a ridge that slides over the barrel and the clip. the ridge acts as the stop for the handle. also make sure there are stops inside back of handle to hit the ridge on the chrome tube. the plastic inside the handle may break off allowing the handle to spin. the stem unit/cart may also be installed 180 degrees out of place. pull the lock clip and use the remover tool that came with new cart to rotate it 180 degrees with water supply turned off.

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u need to adjust the scald protector all single handle units are shipped in cold position for safety reasons if have paper work for handle it explains how to adjust if not unscrew handle and remove on handle / valve stem will see a red and a blue plastic clips pull back clips and turn slightly and push back do this till desired hot and cold setting are to your liking replace handle and your done

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When faucet is fully closed hot water keeps on leaking.


You need to replace the valve stem. Turn off house water, locate and loosen handle set screw, remove cylindrical cover, and remove retaining nut to access stem. Take e stem with you to a home store or plumbing supply house for accurate relacement.

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How to remove diverter cartridge in shower 1 handle


Follow these steps.
  1. Remove Set Screw in handle and remove handle.
  2. Remove the 2 screws from the handle housing and remove the housing and escutcheon from escutcheon adapter plate.
  3. Remove valve stem screw and valve stem coupling.
  4. Remove the escutcheon adapter screws and escutcheon adapter.
  5. Using a pair of pliers pull the cartridge retaining clip out of the valve.
  6. Grasp the cartridge by the stem and pull out.
I hope this is helpful to you, please rate if this answer was of any help. Good Luck and have a great weekend.

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You are on the right track. You have to use some force when pulling the stem from the faucet. Your replacement cartridge should have a little black or whit cap. that is inserted on top of the cartridge and by turning the cap will help loosen the whole cartridge

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1 Answer

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A stem is a cartridge in a real old valve. You have pulled retainer clip, you can try to pull it out with pliers, but you might need a moen cartrigde puller.

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tun off the water.
unscrew teh allen screw under neath the handle. pull out hteh handle. undo the wall plate and gain access to the cartridge in the handle body. turn the artridge around 180 degree and reisntall all parts.

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Moen single tub shower handle insatll


The valve has a faceplate that attaches with two screws and depicts the hot and cold mixing scheme on it. in the center of this is where the valve stem is located. It has a chrome escutcheon that slides into the faceplate and over the stem.There is a small -U- schaped clip that slides into the top of the valve body where the valve stem is seated that retains the valve stem. With all this in place all you have left is the acylic handle that has a unique shape to it on the internal portion that corresponds to the shape and position of the valve stm. Align the handle and stem and push the handle on. A small screw goes into the center of the handle to attach it to the valve stem. LASTLY you should have the acrylic button that covers the screw holding the handle on. All you do is align it appropriately and push the button onto the handle. The chrome handle version is essentially the same but is retained by a small allen screw on the underside of the base of the handle. I hope this assists you and thanks for using Fix Ya. Please let me know if I can be of further assistance.

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