Question about Brother DCP 7010 Multifunction Laser Copier

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Hiya my brother dcp 7010 printer keeps saying back cover open please shut cover but there is no cover open how can i fix it pls

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This is happening because there is a paperjam in the machine and its covering the sensor for the back cover. Open the front cover of the machine and remove the drum and toner, then you can remove the paperjam.

Posted on May 06, 2010

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Hi Raj, please describe the error details( paper jam, color lights, blinking, solid, toner is original /refilled ? Recently changed-opened the fuser or the drum ?

To reset the drum error for a Brother DCP 7010 printer:
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Relax my friend,don't worry.Your printer has two major sector one is paper feed sector or other is fixing unite.it problem is fixing unite there are a sensor it is displace or broken leg.
You try to several time to open it but no success.so you need help an authorized dealer or service center.

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thetre is a sewnsor in the back door, make sure it is in the right position

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My copier/printer lists the LCD alert 'back cover open'


"back cover" can be connected to more than one cover. If there is a door in the back it may also be connected to the Side cover.
What you need to check is the switches/sensors to see if maybe they are not sitting correctly in place.
Open the doors and look for a protruding piece of plastic on the door, this corresponds to a hole in the machine that has a sensor or switch behind it, is it pushing the switch all the way ? (may need to be adjusted). Is there a sensor? is it loose?

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one ot the doors, most likely the one on the right is not closed, there is a sensor switch there it is not being activated, make sure all levers are in he correct positions so the doors can close evenly.

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Thesame problem occurs on my machine while copying. I always turn on and off the machine since i already removed the paper jammed inside. Until I thought of removing the toner cartridge and found out that there were still 2 coupon bounds inside it that can not be seen if the cartridge is still intact. After slowly removing it the LCD screen was back to normal!

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The move the software completely. Shut down the computer. Unplug the device. Get offline and disable the A/V program. Now reinstall and do exactly what the prompts say- no short cuts.

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