Question about Whirlpool 24 in. GU940SCG Built-in Dishwasher

Open Question

Whirlpool GU940SCG - Some panel buttons work, some don't

The unit gets power and runs fine, when I enter "Heavy Cycle" for example.
But the "Normal" and "Delay Timer" buttons (those that we use most often) don't work at all. It's as if a few years of normal use and the buttons or contacts underneath wore out. But, how would that happen on the exact same day to three different contacts? Any and all help is much appreciated.

Posted by on

  • donns35394 Sep 09, 2008

    I have a GU940SCGB2 with a similar problem, but worse. Don't know the age of the unit, was in house when I bought it in 2001. At that time, everything on the front panel worked. Little by little things stopped working. First one of the three delay timer LED's, then two, then all 3. Until the last of the delay LED's stopped working I could still use the delay feature, but after the last one quit you had no way to know whether you were on 0, 2, 4, or 6 hr. delay. Next the "clean" LED went next, followed soon thereafter by the other LED's indicating which phase of the cycle it was in. I then started losing cycles. The Normal cycle button quit working, then the Low Energy cycle, until eventually the only cycle that would work was Heavy. At first it the Heavy cycle would consistently work, then it began to require a little black magic. It didn't like it if you didn't let the cycle run through the entire dry cycle to completion, it didn't want to start. I could sometimes get it going again by closing the door and letting it sit for an extended period or running through the cancel/drain cycle. The more time passed the more finicky it got. Unfortunately, I think I'm now at the end of my rope. It's been over 2 weeks sitting there with a load full of dishes waiting to be washed, and dozens of attempts later it just won't start.

    I wonder whether a new console P/N 8051707 would fix the problem, but with a best price online of $86.55 + S/H, and no guarantee it fixes the problem, plus the age of the unit, it doesn't seem like that's probably the smartest decision, unless someone out there has more info. that may tip the scales differently.

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Krazytech
  • 725 Answers

SOURCE: whirlpool GU2400XTPT6

Check the Tech Sheet you will find it behind the kickplates On many models, this sequence will work: Heated Dry, Normal, Heated Dry, Normal. Press this key sequence within six seconds to activate service mode.let me know if it helps

Posted on Aug 15, 2007

SOURCE: Normal Light Blinking - Dishwasher not working

I HAD THIS SAME PROBLEM. TRY PUSHING THIS SEQUENCE OF BUTTONS: HEATED DRY, NORMAL, HEATED DRY, NORMAL. THIS RESET MY PANEL AND IT IS WORKING NORMALLY NOW. I FOUND THIS SUGGESTION ON ANOTHER SITE.

Posted on Nov 24, 2007

  • 6 Answers

SOURCE: Whirlpool DU1145XTPPB7

These dishwashers normally have a "Control Lock" mode.  It's in the manual.  It is provided for child safety.  It's often controlled by holding the "No Heat Dry" button for 4 seconds or more -- same procedure turns it on or off.

Posted on Feb 25, 2008

SOURCE: Whirlpool Gold Quiet Wash Plus GU940SCGZ3

Press the cancel button, Then cut power to the dishwasher for a period of time. restore power to it then try a cycle.

Posted on Sep 11, 2008

  • 3 Answers

SOURCE: We have a Whirlpool Gold

I replaced the heater element on mine and that fixed the problem.

Posted on Mar 06, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cae2743bq will not turn on all lights on and lid lock is lit up


Try this, worked for me! :)

New WHIRLPOOL Top Load Washer
Model #'s CAE2743BQ, CAE2763BQ
Cycle Selector Knob key dance: [CCW=Counter Clockwise and CW = Clockwise]
Start On "NORMAL"
1 step CCW (Left)
2 steps CW (Right, Right)
1 step CCW (Left)
1 step CW (Right)
Stay on "HEAVY DUTY"
(If unsuccessful LEDs will not flash, and you must return the selector to the Normal Cycle position and
wait 4-5 seconds before retrying. )

If you are successful in the process, all LEDs will be flashing
Toggle between HEAVY DUTY and NORMAL until ONLY the RINSE light is on, then press the
START button for about 30 seconds. Machine will then enter CALIBRATION mode for about 2 - 4
minutes. DO NOT RAISE THE LID

Sep 01, 2013 | Whirlpool Washing Machines

3 Answers

My whirlpool du931scgb1 dishwasher.on the front panel only the delay button and the heavy load button works. and if you use the heavy load button the washer restarts it's self every 10 seconds. thanks


WHAT IS WRONG WITH YOUR DISHWASHER?

small_9_26.jpg For a detailed Dishwasher illustration, click below.

redarrow.gif Built in
Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.

There's an error code on the digital display

It doesn't work at all
It cleans poorly
There's no water entering the machine
The water doesn't drain from the machine
It's noisy
It leaks
The dry cycle has problems
The door has problems
The cycle doesn't complete
I see an error code
The detergent cup doesn't open
The cycle times are too long

Aug 01, 2008 | Whirlpool Dishwashers

2 Answers

Washer does not allow hot water to enter machine when you press the heavy duty button. Regular warm cycle or hot works fine. Replaced the water valves, main control panel.


Hi,

This is a common question we face daily. Certain washing machines allow hot water to enter only during certain cycles. Others allow hot and cold to enter intermittently. Consult your owner's manual to be absolutely sure about this. If you're sure the machine isn't working the way it used to--or should--try these tests:
Is the hot water turned on? If not, turn it on.
Is the washer getting cold water but no hot water? If so, check to see if the control panel
settings are correct.

Thanks for writing to Fixya.com and I am Aparajita. I will be assisting you today.

Mar 22, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

During normal cycle agitation is a constant stop/start


Yes, the timer mechanism should be replaced asap. the timer has a motor that is responsible for the rotation of the device. This motor is damaged, in return, not allowing the normal cycle to initiate and transfer sequential information to the motor properly.

Replacing the timer will correct this issue.

Aug 31, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Kenmore Elite H3 control buttons - some work some don't


The diagnostic function will not help you if your user interface board (UIB) is acting up because to put into diagnostic you have to select drain spin, then the no spin option, and hit the prewash button 4 times.

It sounds like your UIB is the problem.

Jan 01, 2009 | Kenmore 42822 Front Load Washer

2 Answers

"normal cycle" light keeps blinking


The blinking button indicates the button is bad. The button console will have to be replaced.

If you need further assistance, let me know
Regards,
reg501

Jul 11, 2008 | Whirlpool 24 in. DU1050SS Built-in...

2 Answers

Display panel reads SUDS


The SUDS message relates to overdose of detergent detected during the Wash Cycle. This may signify a bad pump, an extra heavy load, excessive detergent or excessive suds. If too much detergent was used, run the washer through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent. Check the drain hose and make sure it is not plugged or kinked. Good luck!

Oct 28, 2006 | Whirlpool Duet 3.8 cu. ft. Front Load...

3 Answers

GE Prodigy washer


try with another preset(got 14), and see to compare whats happens, any way as another (dont remember who) tech of this forrum say, "if it not broke dont fix it"..good luck

Aug 10, 2006 | Whirlpool AWM029 Front Load Washer

Not finding what you are looking for?
Whirlpool 24 in. GU940SCG Built-in Dishwasher Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Dishwashers Experts

Mike

Level 3 Expert

4336 Answers

Owen Barnes

Level 3 Expert

867 Answers

yadayada
yadayada

Level 3 Expert

74115 Answers

Are you a Whirlpool Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...