Question about HP LaserJet P2015dn Printer

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My HP LaserJet P2015 Printer will not print. One icon is lighted up, the broken circle.

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If that's the only lite on, and it is on solid. It means the printer is ready, but no job activity. Press and hold the GO button for 5 seconds. It should print a CONFIG page. Press and release the GO button and a DEMO page will print. If both of those print, the printer is good. You might have a bad cable. Look at the CONFIG page to make sure the printer has the correct address

Posted on May 07, 2010

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01764440&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3811075

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1 Answer

HP LaserJet P2015 will not print


Are you able to get a stand alone test page out of the printer? Hold the green button down for 5-6 seconds. It should print out a demo page. That way you can narrow it down to either a problem with the printer or a communication issue with your PC or network. Also, it would be helpful to know what the lights are doing on the printer when you try to print.

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hi there,
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Your talking about the LED with a horseshoe Icon. This LED should be green and it means the printer is ready to print if this the only LED lit.
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