Question about Vivitar ViviCam 8300s Digital Camera

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Vivitar Vivicam driver crashes my pc

Hi there... I've just bought the Vivitar Vivicam 8325 and after loading the driver onto my pc I had to do a system restore as my pc would not start up.

I'm using Windows Vista and although it says it's compatible I just can't get it to work....

Any help would be great with this one...

Thanks

TJ

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I just installed the driver on vista and had no problem - strange

Posted on Oct 04, 2009

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Well...
Oh the freephone number you get for customer service..... a dead line...

I eventually found a number for customer service online and...I called them.

It turns out that Vivitar products do not support Windows Vista(at least that's what I was told by them.. . The Guy actually giggled as he said that they don't work with Vista!!!

They have no plans to upgrade this product and that I "should just buy a new camera"

I asked for the head office address and the person on the other end said there was no need to be like that... I had taken as much as I could so I said my goodbyes and hung up..

I took the camera back to the shop I purchased it and they gave me a full refund....

So to sum up... If you're going to buy a Vivitar camera, my advice is DON'T.. I eventually went for a Kodak EasyShare C613 and even with it's lower megapixel (6.2 instead of the Vivitar's 8) the picture quality is far better. The tone and lighting is so much richer. And when you regitser at Kodak.com you get a voucher for 20 free digital prints and free upgrades and software...

Sorry for being so negative about Vivitar but I can not stand bad customer service!

Hope this help ...

Best wishes
Terry.
Glasgow

Posted on Mar 27, 2008

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