Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson Animal I sucked up a part of sock \ didn't get sucked up turned it off and pulled out sock but beater brush won't come back on.

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Happened to me too. there is a reset somewhere, i got mine working again. try the Dyson website, sorry

Posted on Mar 27, 2008

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All of a sudden the hose isn't sucking. There is nothing in there that I can see. Is there a way to take apart the connection between the hose and machine?


This URL would be a good place to start looking:
http://media.dyson.com/downloads/us/floorcare/manuals/dc17_opmanual_usa.pdf
Pay special attention to the belt that drives the beater brush and the beater brush itself. You need to make sure the belt has not broken and that the beater brush has not frozen up due to dirt and debris. If you need to change the belt it would also be a good idea to remove the beater brush and clean it as well.
Please feel free to contact me if you have questions, my assistance is at no charge.
Paul

Sep 18, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc17 animal stopped sucking. brush still


Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.

May 23, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it's not broken, I know I called Dyson a year or two ago and they told me how to reset the beater...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Mar 31, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Beater bar doesn't turn


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 17, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Beater bar sucked up corner of throw rug and now it doesn't turn.


Take the head down and clean the brush and when you put it back together it should be back in sync.

Jul 08, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

I have a DC07 Animal Vacuum It works and sucks but the beater brushes do not turn Can you help me


Make sure the setting is on carpet and not on bare floor. The brushes will not turn when it is on the bare floor setting.

Jun 14, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

DC 17 Beater Brush won't turn


You need to replace the belt. Here is the belt you need and a manual you can view which has instructions:

Dyson DC17 Belt and Manual

Jan 22, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The beater bar/brush won't turn


HI THERE,
FIRSTLY, REMOVE SOLEPALTE BY QUARTER TURNING THE 3 COLOURED STUDS,THEN CHECK TO SEE IF THERE IS ANYTHING OBSTRUCTING THE BRUSH BAR OR IF THE BELT IS WORN OR SNAPPED. IF ALL SEEMS WELL PUT THE SOLEPLATE BACK ON AND ENSURE CLUTCH IS ENGAGED TO AUTO AND TRY IT AGAIN. IF NO JOY THEN PLEASE COME BACK TO ME.
REGARDS
DAZ

Dec 13, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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