Question about Epson Livingstation LS57P2 57" Rear Projection HDTV

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Hey Just made a comment on your problem. I know how frustrating it is.... Just wanted to pass this to ya: Hey, Very similar problem with my LS47P1. Here is the scoop (I work for a retailer which carried these and I bought one) - Epson has admitted that there is a flaw in the engineering of manynewer bulbs (that is ones that were made after the initial release ofthe LS47P1) - Apparently the 3 little metal contacts on the lamp tend to get"squashed" down over time once the lamp has been installed (this takesa little while, like 2 weeks to a month after the replacement lamp isinstalled). - The contacts no longer make a connection with the inside TV sidecontacts and the electrical charge needed to ignite the gases in thelamp does not get through (like 9 out of 10 times) - You can get it to work temporarily by pulling out the lamp andcarefully pulling the inside contacts upward to make a betterconnection inside. NOTE: I did this for a while everytime it didn'twork and after a while the pieces of metal became worn and would breakoff. So do this only if you have an extra lamp handy or you're on yourlast witts (as I was). HERE'S WHAT TO DO: 1. Call Epson of America (I am in Canada, but they are the ones to talk to anyway) 2. Tell the first person who answers the phone to transfer you to theLivingstation (rear projection) department. If they start telling youthat it will take like 48 hours and they will call you back tell them"NO! put me throught now!" 3. Tell the real tech expert your issue. 4. Get him to send you out a non-defective lamp (these ones have been retrofitted to not get "squashed" in the TV. 5. Put new lamp in and cross your fingers.... Hope this helps. Mark

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Where is the projection lamp in a Livingstation and how do I get it out?

Posted on Apr 10, 2008

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Hey,

Very similar problem with my LS47P1. Here is the scoop (I work for a retailer which carried these and I bought one)

- Epson has admitted that there is a flaw in the engineering of many newer bulbs (that is ones that were made after the initial release of the LS47P1)
- Apparently the 3 little metal contacts on the lamp tend to get "squashed" down over time once the lamp has been installed (this takes a little while, like 2 weeks to a month after the replacement lamp is installed).
- The contacts no longer make a connection with the inside TV side contacts and the electrical charge needed to ignite the gases in the lamp does not get through (like 9 out of 10 times)
- You can get it to work temporarily by pulling out the lamp and carefully pulling the inside contacts upward to make a better connection inside. NOTE: I did this for a while everytime it didn't work and after a while the pieces of metal became worn and would break off. So do this only if you have an extra lamp handy or you're on your last witts (as I was).

HERE'S WHAT TO DO:
1. Call Epson of America (I am in Canada, but they are the ones to talk to anyway)
2. Tell the first person who answers the phone to transfer you to the Livingstation (rear projection) department. If they start telling you that it will take like 48 hours and they will call you back tell them "NO! put me throught now!"
3. Tell the real tech expert your issue.
4. Get him to send you out a non-defective lamp (these ones have been retrofitted to not get "squashed" in the TV.
5. Put new lamp in and cross your fingers....

Hope this helps.
Mark

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