A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To reset the PC page count, while the printer is on, open front cover then press the cancel button.
NOTE: The photoconductor page count should be reset only when a brand-new photoconductor kit is installed. Resetting the page count without replacing the photoconductor kit could cause the photoconductor to operate beyond its intended life and thus create print quality issues.
Here's an article on How to Reset the Photoconductor Page Count on a Lexmark E340 or E342. Click on this link http://bit.ly/b1Qil7. Thank you for choosing Lexmark. NOTE: Resetting photoconductor page count should be done only when a brand new photoconductor kit is installed. Doing so without replacing pc kit could cause print quality issues.
NOTE: Resetting the photoconductor counter/page counter should only be done whenever you replace the photoconductor unit.
Here's an article in the Lexmark website on how to reset the photoconductor page count. Just click on this link: http://bit.ly/9WAvUK. Hope this helps.
After installing a new photoconductor kit, you will need to reset the photoconductor page count. Click on this link: http://bit.ly/dBypO2 for instructions on how to reset the photoconductor page count. If problem persists, follow the instructions on this link: http://bit.ly/9RyR9J. If these don't help, the printer may require service.
Here's the link to the Lexmark website for instructions on how to install the photoconductor and resetting its page count on a Lexmark X340n. http://bit.ly/c66dvv. If 84 Replace Photoconducter message is still on the display after performing the steps, refer to this link on how to reset the photoconductor page count. http://bit.ly/bm3XBm. If all else fails, I suggest you contact Lexmark Technical Support for further assistance.
Go to www.lexmark.com Select the correct country. then Selectg "Technial Support"
Enter the model of your printer "E350D" Click on search.
Under the "Knowledge base" header place this number into the search bar: "ENUS27198"
click on search.
Lexmark E350d Country / Region:
United States Language:
English Need to download
How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198
Follow the steps in the table below to reset the photoconductor (PC) page count.
NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB).
1 Enter the printer's Configuration menu:
Power off the printer.
On the printer's operator panel, press and hold the select button () and the back button ().
Power the printer back on while keeping both these buttons held down.
When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again.
The printer will display a Resetting PC Count Value message and go back to the previous screen.
3 Press once.
4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot.
If the counter has been reset correctly, the printer should return to a Ready prompt.
5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:
The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.
If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.
According to Lexmark E450DN service manual; 1. Turn off the printer. 2. Press and hold Checkmark and Right Arrow buttons. 3. Turn on the printer. 4. Release the buttons when 'Performing Self Test' displays. The message CONFIG MENU displays on top line of operator panel. 5. Scroll down and select 'Reset PC Cnt.'