Question about Polycom VSX7000 Videoconferencing System (VSX-7000, VSX 7000, 7000)

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VSX 7000 main Camera is not working

My policom VSX Main Camera is not working.It only shows a blue screen.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: can't get to the home screen

Polycom identified a FORCE SVideo feed option for the 7000 series.

You must hold the pound key down on the remote when turning on the unit to force an s-video feed out…

Just an FYI as there is ONE VSX7000 Polycom unit we have that only has SVideo output and when it shipped back from the factory they had been using a remote configuration utility and did not set the display up.

It will probably NEVER happen again but just an FYI.

Posted on Mar 04, 2008

  • 2 Answers

SOURCE: can't get to the home screen

I've just solved that problem in the VSX 7000 of my girlfriend's Job.

Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.

Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

If you can't see main screen in any of the output connectors you'll have to use the http tool.

In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.

It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.

Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!

Posted on Sep 16, 2008

SOURCE: polycom vsx 7000

no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Posted on Feb 08, 2009

  • 5 Answers

SOURCE: VSX 7000 doesn't come on

If you still have an issue and the unit is out of warranty , give us a call at 415.637.9989 and we will see what we can do. DAVID

Posted on Apr 21, 2009

ariesguy22
  • 1 Answer

SOURCE: vsx 8000 "visual concert vsx" screen

This worked for me thank you very much

Posted on Oct 18, 2012

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Can't get to the home screen


I've just solved that problem in the VSX 7000 of my girlfriend's Job.

Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.

Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

If you can't see main screen in any of the output connectors you'll have to use the http tool.

In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.

It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.

Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!

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