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The dishes do not come out clean in our 2 year old kenmore elite - recently there seems to be an oily film on them especially the glasses. Is there a treatment available?

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Http://www.partselect.com/dishwasher+dishes-not-clean+repair.htm
There can be a few reasons why this is happening, so i have given you a link, above so you can see what to do to troubleshoot and diagnose the problem, and what to do to fix it.

http://appliancejunk.com/ge/dishwasher/31-9137.pdf
http://www.managemylife.com/mmh/Troubleshooting_Guides/Dishwasher.pdf
Please have a look, and download, at ALL the links, and use the service manual to troubleshoot and repair your unit
Also, in this model, always use the Normal/hi temp or Pots/Pans.
Give it a clean. .Remove food and broken items from drain. Take the bottom dish rack out of the dishwasher so you can reach the drain at the bottom. Gently (you may want to wear rubber gloves) run your hand all the way around the drain. You may find bits of broken glass or porcelain dishes (if anything has broken in your dishwasher). You may also find broken bones and large chunks of food if someone was careless about loading your dishwasher.
Clean out door seals. Food and other dirt accumulate around the seal. Use a gentle cleanser to clean all the way around the door seal, especially at the bottom where food is most likely to fall when you are loading the dishwasher.
Use an acid-based cleanser and run a wash cycle with no dishes in the dishwasher. Some of the most common options are Oxyclean, white vinegar, bleach, lemon Kool-Aid drink mix, concentrated lemon juice or Coca-Cola. The best idea may be to use a small amount of bleach to kill germs, then lemon drink mix or lemon juice for a fresh smell.
Skip the dry cycle. After running the acidic cleaner through your dishwasher, do not use the dry cycle or you may re-harden the gunk you have just dissolved. Use your dishwasher a few times before using the dry cycle again, in fact, allow the dishes to air dry whenever necessary


Posted on May 06, 2010

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Posted on Jan 02, 2017

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My dishwasher is about 4-1/2 years old. Lately I am getting a film on my dishes especially glasses. I use Finish rinse agent. Is there something I can do?


First perform a vinegar cycle wash in the dishwasher. Pour a cup of vinegar into the bottom of the dishwasher. Keep the temperature at the highest setting possible and perform a wash cycle.Then start using a dishwasher most probably that would solve the problem. If this does not solve the problem then there must be some parts worn out or faulty creating the problem.

There are many probable causes of failure .

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The scum, film and white residueproblems have started since the reductionof phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

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