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SONY ERICCSON P1i mobile - sms unable to create and hence unable to send.

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  • smd_bw May 07, 2010

    Dear Mr Jack



    Thankyou for the first feedback on Sony P1i. In addition to sms unable to create, new contacts or reminders also have a problem. I am unable to create. How to take back up on memory card.I have one card of 1 GB in my handset. How to take back up.

  • smd_bw May 07, 2010

    Dear Mr Jack



    Thankyou. In the P1i handset- How to take backup using memory card.I have one memory card 1GB inside the phone. Can i transfer to that

  • smd_bw May 07, 2010

    Sony Ericcson P1i - I have a problem in sms sending. After first alphabet handset hangs. I need to switch off. Same with entering new contacts and reminders. How to take backup of phone data to memory card.

  • smd_bw May 10, 2010

    Mr Jack



    I have backed up P1i user data with PC suite and also downloaded ,installed the SE update software.I have installed the update software on my mobile and also restrored user data.But the details have not come to mobile.Pl suggest WHY ??

  • smd_bw May 10, 2010

    Dear Mr Jack



    Thanks for the fast reply. It;s not only the sms but the contacts also are not restored after my back up transfer. Could you kindly give inputs as i have very critical contacts and sms data



    Murali

  • smd_bw May 10, 2010

    Dear Mr Jack



    Few more inputs from me. After installing the SE update on P1i, i am able to send sms. Problem is with backup not getting restored. The PC shows restore is complete. In the handset, the message Restore in progress remains. I need to pull out communication cable. The phone reboots by itself. But data is not transferred. Can you help me out, I badly need the sms es i had before

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  • 1,049 Answers

First, check that your data plan has not changed, SMS becomes unavailable if texting on your phone is disabled by your provider.

If you have it or have been using SMS right along and it has stopped, you probably have a bug that effected some of the SE phones. To test it, restart the phone and see if SMS works again for a short period of time. If it works once or twice after restart then stops again, you have the bug. You simply need to back up everything (contacts, calendar, sms, images, anything on memory card... EVERYTHING) and manually update with SE Update Service (in the support section on the SE site...) to fix the issue.

Posted on May 06, 2010

  • 3 more comments 
  • NA NA
    NA NA May 07, 2010

    You can do it with an application like MyPhoneExplorer. I don't think you can do it directly.

  • NA NA
    NA NA May 10, 2010

    I'm not sure, this model phone has had a lot of issues.

    I believe Sony Phone Explorer also is not really a Windows 7 application which leads to compatibility problems. You may need
    to set permissions or run in compatibility mode before it will even work properly on a Vista
    or windows 7 computer. They have been producing updates fairly regularly, but different revisions seem to be more and less compatible with different OS versions and software combination's and it is hard to know what will work for you.

    It may even just be a case of the system standards surpassing the phone. The synchronization app is badly designed and while most phones use WMDC and Activesync,
    which just works. The Sony Ericson version your using makes you
    chose whether your device is a phone to sync to, a device to install apps on, or a
    device to sync media and transfer files to every single time it connects.

    At this point it is probably sync and not the phone that is failing and that is hard to troubleshoot.


  • NA NA
    NA NA May 10, 2010

    I also don't understand totally the relationship between the sync software and SMS, which should be configured through the phone. But this also seems to be a common problem after updating.


  • NA NA
    NA NA May 10, 2010
  • NA NA
    NA NA May 10, 2010

    I'm glad you have SMS running again at least. If the restore won't run, there isn't much I can recommend to help with that part because I don't know if the original backup was even complete. You may very well lack the space on the phone to restore the data, or the data may have corruption from the old system which prevents the phone from rebuilding the message database.

    The utility I linked above is commercial, but it should let you read
    your contacts and SMS from the backup file you created to a flat file. Then you can re-sync them through your PC directly, or copy them back into Outlook, etc.

    Let me know if you have any other issues...and don't forget to review me when you get a chance.

    Thanks.


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