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My disk is scrachted and i said what i am exposed to do clean it with a soft cloth and restart the console and it still doesnt work. Should i return the game disc? Can i return where i bought it?

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Go on youtube and type "cd cleaning toothpaste" you should get 40 - 50 hits, worked on all my scratched discs

Posted on Mar 26, 2008

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Dis is unreadable for the game black ops


There is a good chance that your game is scratched. Try cleaning it using the steps below:

Hold the disk by the outer edge (side with writing on it should face towards the floor) and make sure your fingers don't touch the clear part of the disk.

Dampen a soft cloth that will not scratch the surface (microfiber cleaning cloths work best). Starting from the center of the disk, wipe in a straight line to the outer edge. Do not rub in circular motions. Repeat until entire surface has been cleaned.

If this doesn't work, try restarting the Xbox and opening and closing the disk tray a few times.

If it is still unreadable, I'd recommend taking the disk to a local game store. Many places will offer a "buffing" service to clean the disk that can cost approximately $5-$10. There is chance that this will render the game unusable, so only do this as a last resort.

Hope this helped,
Dan

Oct 08, 2011 | Microsoft Xbox 360 Console

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Trying to play call of duty and it says disk unreadable, please clean with soft cloth..I see no scratches on this disk....what else can this be....?? I also tried turning off the console and restarting...


If the console works with other games, it must be the disk. Scratches may be microscopic, so the disk could look fine. You should use a cloth and cleaner specifically designed for cleaning disks; most cloths will scratch it more!

Feb 03, 2011 | Video Game Consoles

1 Answer

Keeps saying unable to read disk please clean with soft cloth and restart


You need a new laser or try cleaning it with qtip and rubbing alcohol. Lasers are cheap on ebay less then $10.

Dec 27, 2010 | Microsoft Xbox 360 Console

1 Answer

I cant play call of duty modern warfare 2 because if i do play it an error apears on the screen and says 'this disc is unreadable' and it ells me to clean the disc with a soft cloth and restart the...


Has the been played without a problem before??

The disk may be damaged. Try to use a "disk docter" if you know somebody with one. If you dont have try to put a little windex on a soft towel and clean the disk inside to out.

Are other game disk working ok with the 360? If no game or dvd disk are working then the dvd drive has failed and will have to be replaced. If you have any questions give me a comment.

Hope this helped!

Apr 08, 2010 | Microsoft Xbox 360 Console

1 Answer

When playing my xbox online a message appears disk error wipe with a soft cloth and restart


Wipe it with a soft cloth and restart it. If that still doesn't work, you have some major disk problems.

Feb 19, 2010 | Microsoft Xbox 360 Console

1 Answer

My screen comes up with a game error it says the disc was unreadable then it says to clean the disc with a soft cloth and restart the console but it doesnt work still


have you tried another disk if not ur dvd drive has failed and ur gunna get the red ring of death soon so e-mail microsoft now and get it sent off faster my dvd drive has broken twice now

Sep 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc unreadable


i reccomend if ur a live member download some multiplayer demos (i personnaly play bf badcompany) sicne they dont work and clean ur disc(s) with a cloth if that doesnt work it might be scrachted so i reccomend goin to game stop and trade it for a better game or pay to get it fixed

Sep 04, 2008 | Microsoft Xbox 360 Console

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