Question about Sony Playstation 3 (PS3) Console

1 Answer

Ok i purchased the sony ps3 on december 2008 for xmas. it has been going perfectly until a month ago, when my dvds didnt work any more. the ps3 would come on and would go into home page with video, games, music etc. once i tried to put on the dvd i would get a blank screen, until yesterday 05/06/2010 when i tried to switch the ps3 on nothing came up on the screen. and i never used internet on the ps3 cause i dont get network were i live. can you help solve this problem ?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 91 Answers

Well this sounds like a few possible things.

--Bad Bluray drive (95% sure)
--Video settings are messed up (55%not as sure about)

Generally if your system won't play Dvds but it will play games then your drive has gone bad unless you don't mind not watching dvds. To fix this it is pretty easy I myself do it frequently with my little biz. The part cost about $80 at I would gladly replace your drive for you and not charge you an arm and a leg!

As for the screen issue, it may be that your plugs arent in correctly, they could have gone bad, or your video settings aren't correct.

If your using the usual component cables (yellow red white) then you may want to look into getting an HDMI cord if your tv supports it. Better picture and sound quality from an already amazing system.

What has happend to me with my settings is that in the Main settings menu go under display and they should be an option about video output (or something similar) and you can change it to which ever you want. But if you can't get to it because the screen is blank then I'd say get an HDMI cable or a somposite cable (red blue green) to replace your component cable.

An easy way to reset your display settings on your system is to push the power button and hold for 5sec(while in standby mode) or until you hear 2 beeps (after the initial one from pushing the button) and then it should be reset.

Posted on May 06, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sony RDR-GX350 not able to read recorded DvDs anywhere else except in this unit

Here is the manual. Page 99 shows you how to rest the recorder to factory defaults.

Oct 29, 2017 | Televison & Video

1 Answer

We purchased a dvd-vr470m 2 years ago, it has had very little use. After about 14 months the dvd started to self eject at random and we cannot now play any dvd's or record anything due to the continuing...

Hi sfjandmmj

I have exactly the same problem and have tried cleaning lens and resetting the factory settings. All to no avail. I bought mine in December 2008,


Jan 05, 2011 | Televison & Video

1 Answer

PS3 Disc Reading Problems

Your blu-ray laser is bad which is why it will still play regular dvds. Contact Sony to see if it is till under warranty.

Feb 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 40GB stopped reading discs after 15 months!

I think this might be hardrive failure, if so, you need to send it to sony to get it fixed

Aug 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play dvds or Blueray discs

You're in luck, you're still covered under warranty.

Call Sony @ 1-800-345-SONY and get it repaired for free.

Jun 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont read any games, dvds or cds

It's the Blu-Ray Drive. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 13, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 will not play games

the eye of the ps3(the thing that reads the games and dvds) may be scratched or damaged slightly to the point where it only occasionally wont read your games so you should call customer service at sony and run this question over with them and tell them about what i said.

Oct 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Only ps3 games and blu ray don't work

remember how you paid? if it was a check or a card you can use that as proof of payment, just get a hold of r bank and let them know what the story is,make sure you get a backed up bank statement on the day you purchased it also is your ps3 still under warranty, if so talk to the store manager, or get a hold of people at playststion, one of those people should be able to let you know if there is in fact anything they can do for u. if your ps3 is not under warranty then i am affraid your screwed, unless you can find someone perhaps on the internet or at a computer store or something like that, that will be able to fix it, it sounds like a computer error if it hasn't worked since the update, the ps3 is really a computer not a video game system, call bestbuy ask for the(geek sqaud) maybe they can help, or gamestop they have those all over the country, hope this helps if you havn't already tried it. GOOD LUCK

Oct 06, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Does not read games

Try restoring factory settings. Hearing any unusual sounds? That would mean a hardware problem and a few 100 dollars sorry. Same thing happened to my friend but he had warranty.

Jun 06, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides