Question about Sony Playstation 3 (PS3) Console

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Connecting ps3 to wireless internet failed because of dns error 80710102

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  • Master
  • 1,469 Answers

Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck

Posted on May 06, 2010

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Posted on Jan 02, 2017

Lee123
  • 42 Answers

SOURCE: HELP PLEASE

You need to sign up to the ps3 wireless play just like xbox live but without paying. go to the sony website to find all the info.

Posted on Sep 13, 2007

J4XXN
  • 182 Answers

SOURCE: PS3 cant go online with Belkin N1 wireless router

when you go into network settings in the settings menu bar, pick the first option settings and connection status list. your signal strength should be a minimum of 90% if not it will not sign in i had simmilar problem so i moved my wireless hub just outside the room i was using the ps3 in and now the signal strength is at least 95% and i have no problems. please feel free to ask any questions.

Posted on Jan 07, 2008

  • 1 Answer

SOURCE: Internet connection failed but IP address obtained.

I had the same problem but rectified it like this ( windows XP):

open Control Panel and click on Networks Connections. Then click on your internet service provider connection. In 'general' click on 'properties' and then go to 'Advanced'. On the 'Internet connection sharing' tick 'Allow other network users to connect through this internet connection. In the same box click on 'settings' and tick 'DNS'.

I hope this helps.

Posted on Apr 04, 2008

  • 1 Answer

SOURCE: PS3 internet connection problem

if wireless you have got to go to the router and un plug the ethernet cables and the power cable then plug them back in then it works i have had this problem

Posted on Apr 09, 2008

  • 2 Answers

SOURCE: I have a dns number but does not work

try this dns code 208.67.222.222

Posted on May 07, 2009

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1 Answer

Tried connecting my ps3 with the wi fi . It obtains ip address successful but fails to connect to the internet . It says dns error 80710102.


Go to the PS3 Network Setup, choose "Manual".
Leave the option for DHCP under "automatic", and under DNS servers, manually add:

208.67.222.222 or/and
208.67.220.220


These are the IP addresses for the Open DNS project and now your PS3 will be able to resolve internet addresses.

Mar 08, 2011 | Computers & Internet

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hi whats does error 80710102 mean?


A PS3 DNS error (80710102) is when your PS3 fails to connect successfully to internet.The best way to fix this would be to make sure that your PS3 is connected to the network first. If you need help with problems on Playstation's end you would need to contact them. There number is 1-800-345-SONY.

Thanks,
Brandonmxb

Dec 12, 2009 | Sony PlayStation 2 Slimline Console

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Connecting PS3 to a network I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me, was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

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Can't connect to the internet wireless, I get a DNS error (80710102)


Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

May 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Dns error 80710102


try mving your ps3 around into verous places around the room and try to find an internet connecion. you can go to settings, network settings, then settings and connection status list and it will show you how much internet you have.

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Roy lee


Finally the DNS problems I had with connecting my PS3 to my network has been resolved. I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Aug 26, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 internet connection problem


if wireless you have got to go to the router and un plug the ethernet cables and the power cable then plug them back in then it works i have had this problem

Apr 09, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Dns error (80710102) on my ps3. It works wirelessly fine (but weak signal causes glitches) - but when I use a wired connection it will sometimes work fine for an hour or so and then kick me off the network...


please help me iam wired connection to the playstation 3 i have ((dns error)) but i still can make any download please help me quikly ......

engineer.sabah .talal

Apr 01, 2008 | Sony Playstation 3 (PS3) Console

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