Question about Pc America Restaurant Pro Express

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Restaurant Pro Express: I am trying to set-up my credit card section with ...

I am trying to set-up my credit card section with my new merchant information from first data. I keep getting the following error message: *system.reflection.targetinvocationexception: Exception has been thrown by the target of an invocation. ---> system.applicationexception: cre_paymentconfiginstance_datawire reason: Only Retail or Restaurant is suppoted in datawire at pcamerica.paymentengine.fdcsengine.fdcs..ctor(paymentprocessorconfig paymentconfiginstance) --- End of inner exception stack trace --- at system.runtimemethodhandle._invokeconstructor(object[] args signaturestruct& signature intptr declaringtype) at system.runtimemethodhandle.invokeconstructor(object[] args signaturestruct signature runtimetypehandle declaringtype) at system.reflection.runtimeconstructorinfo.invoke(bindingflags invokeattr Binder binder Object[] parameters cultureinfo culture) at system.runtimetype.createinstanceimpl(bindingflags bindingattr Binder binder Object

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Currently, pcAmerica only supports Nashville platform for retail. If you are on the North platform, restaurant will work. Certainly, steelerfan#1 is right in getting the latest 12.5x patch however to get things working. i can also agree mercury is the way to go, but they definitely do cost slightly more, but the service and quality is top notch, well worth the price.

http://5054008060768789784-a-pcamerica-com-s-sites.googlegroups.com/a/pcamerica.com/support/paymentprocessing/Credit_Card_Matrix.png cc supported platforms

http://download2.pcamerica.com/12.5/cre.netqp.exe patch

Posted on May 06, 2010

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  • 310 Answers

You have your business setup as a quick serve. For some reason, First Data requires that your setup be retail or restaurant. You will need to reconfigure your setup. Or if you still have tech support time, PCAmerica has a patch that helps this issue. For some reason, First Data knows nothing about this. If you haven't locked into a contract with them, I suggest going with Mercury. Usually better rates, easier to setup, and their tech support will work with you to get issue resolved. If you need help getting reconfigured, send me an email. sysadmin@ccybernet.com

Posted on May 06, 2010

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1 Answer

INV MERCH ID 328


Hi 328,

If you are still using pcCharge, nothing in RPE/CRE changes. Your new merchant info goes into the pcCharge setup software. Let me know if this helps.
sysadmin@ccybernet.com
Feel free to email me with more details if need be.

Nov 20, 2013 | Pc America Restaurant Pro Express

1 Answer

Restaurant pro express; upgraded to new computer. Credit card processor won't work. call PC america and they want a boatload of cash to help. want to ditch this system soon, so don't want to pay....


You didn't say who the processor was. Many require a software program to interface with RPE that you need to install on new computer. Contact your processing company and they should point you in the right direction, if they want your business.

B Mattern
sysadmin@ccybernet.com
Please return and give me a favorable rating if this helps or is of value to you.

Jun 09, 2011 | Pc America Restaurant Pro Express

1 Answer

Service charge for credit cards


Really? That's the cost of doing business. You can write that expense off on you taxes, they can't. Take a moment and rethink your question. If you still plan on going through with this plan let me know the name of the restaurant so I can make sure I never go there.

Jul 12, 2010 | Pc America Restaurant Pro Express

2 Answers

Everytime i try a credit card transaction its gives me the error code useer not found


i'd just give up :(

seriously though, some more details would be helpful like version number, CC Processor, etc.

May 07, 2010 | Pc America Restaurant Pro Express

1 Answer

Restaurant Pro Express: I have a fd100 credit card machine and today stopp...


This is a thermal printer. There is no ink. It uses heat to burn print on the paper. As long as paper is loaded correctly and spitting out, there is nothing you can do except get it repaired. Make sure you are using thermal paper and not a standard roll.

May 06, 2010 | Pc America Restaurant Pro Express

1 Answer

I want to change the way information is printed on our detailed daily report in Restaurant Pro Express. "Credit card sales" and "tips collected" print out seperately. I'd like them to be reported together...


unfortunately as far as i've experienced, there is no way to change reports at all unless you use advanced reporting, but those won't print to the receipt printer.

Apr 07, 2010 | Pc America Restaurant Pro Express

1 Answer

I am trying to set up my First Data FD100 credit card machine to work with RPE, but am having problems doing so.


I don't think this machine will work within RPE. You should verify this with the vendor that sold you RPE. However, you can set RPE to manually accept credit cards and swipe them seperately with the FD100. Everything will report OK, it just takes more steps and more receipt slips.

Or you can set RPE to process with First Data and buy an MSR to attach to PC to swipe cards. Much quicker process and only RPE receipt(s).

If your unsure about setup for either approach, contact me at sysadmin@ccybernet.com .

Nov 17, 2009 | Pc America Restaurant Pro Express

1 Answer

Restauarnt pro express link with credit cards


if you're using PCC, you should try to process directly through the PCC program, if that works, most likely the only thing you have to do is go in to RPE, then setup screen and set the directory where PCC is (usually this is active charge directory for payment server, or pcw for pccharge pro, they both work but i believe its only OFFICIALLY supported with payment server)

they have some good info on their site: http://faq.pcamerica.com/paymentprocessing/pccharge

Mar 20, 2009 | Pc America Restaurant Pro Express

1 Answer

Screen hangs after cash transaction or credit card transaction


Is the problem you're having with a computer running Windows Server?

Dec 17, 2008 | Pc America Restaurant Pro Express

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