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Messege stuck in Outbox

Hi!i have got problem of sending email...everytime i sent email they just stay on outbox in my outlook express.
Is there any solution to this please!!

Ally

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  • 33 Answers

Hello,

Unfortunately this is often due to some sort of MalWare getting onto your computer. I have been able to resolve this many times by use a free program called MalWareBytes to clean the nasty stuff off. Even if you have protection software, there is a decent chance that something snuck past as no program is perfect.

To run a MalWareBytes scan, try the following:

  • Go to www.malwarebytes.org
  • Click the DOWNLOAD FREE TRIAL VERSION button on the left side.
  • In the new window, click DOWNLOAD NOW.
  • The download should automatically start, but if not, click the CLICK HERE TO TRY AGAIN link.
  • When prompted you can SAVE or RUN, though it is often simplest to just RUN the program.
  • Take all of the default options in the installation wizard.
  • After finished, the wizard should update the definitions and open the program.
  • In the program window, make sure you are in the SCANNER tab.
  • Make sure the PERFORM FULL SCAN radio button (dot) is marked.
  • Click the SCAN button.
  • You will be given a new window showing all drives in your computer - make sure all drives you use are checked (external drives, USB thumb Drives, C Drive, etc).
  • The scan can take from an hour to most of a day depending on the speed of your computer and the amount of information you have.
  • Once done scanning you will be shown a screen with all of the infections found - my guess is there will be a number of them.
  • I recommend taking the default action on all of these.
  • You will likely be prompted for a reboot - click the button to do so.
  • During the reboot there is a good chance of a BOOT TIME SCAN - do not press any keys at this time so the scan will occur.
Once you are back up after the MalWareBytes cleanup, try Outlook again and I bet you will find that e-mail will send.

Hope this helps,

Chris

Posted on Mar 23, 2009

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Posted on Jan 02, 2017

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1 Answer

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Hello
I havent seen that problem with Outlook Express just with Microsoft Outlook. but this solution should work with outlook express to.
here how you solv it. you need to remove the outbox file manually. remember that all your outbox files gonna be deleted.
step by step.
1.close outlook express
2. go to C:\Documents and Settings\"your user name"\Local Settings\Application Data\Identities\("alot of numbers here.->"{7850C6E6-099E-4EFD-A3F5-A88CA4FC6169}\Microsoft\Outlook Express\

* if you can find Local settings you need to show hidden files!
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3.in the map outlook express delete the outbox.dbx or move it somewhere.

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good luck.

Sep 04, 2008 | DBX -215 Home Equalizer

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