Question about Dell 5100cn Laser Printer

1 Answer

Poor print in colour with magenta all over the page have fitted new transfer roller,

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dell Master
  • 12,061 Answers

Www.ucl.ac.uk/is/managed/images/Dell_5100cn.pdf
User manual, please download all links, thank you. They all will help you together.

http://www.refillbros.com/en/manuals/p1608-xerox-phaser-6300-6350-6360-service-manual?win=1&page=1
Online service manual above, this has the troubleshooting and repair procedures, the top link, is your user manual, this has the codes you need to reset your printer.
http://www.ahfx.net/weblog/133
This above link, show you how to fix the problem. of "Bleeding Magenta".
The below text, is a couple of other possibilities, if the simple thing don't work..
If you open the front door (lifting the square latch on front) then open the top drum door, what does the exposed portion of the drum look like? I would bet it's a shade of Magenta. Normal color should be a dark charcoal gray. Lift the drum unit out and examine the interior. Lots of loose toner around? This stuff will need to be cleaned out. Use a laser vacuum if you have one. If not, be prepared to ruin the vacuum cleaner. Toner particles will cause damage to the motor IF it's a model that has airflow thru the motor for cooling, a common practice. Standard filter bags will let toner pass thru them. You need a vacuum cleaner with a HEPA filter that is before the motor or impeller.
While the drum unit is out, clean everything metal that you see. Most of the metal pieces you see are High Voltage and Ground contact points. Electrical cleanliness is critical inside this color laser. An old, clean tee-shirt works great for this.... of course, one that you don't want to wear anymore. NOTE!! Remove the Power cord from the printer while working inside it.
Very important..... Are you using genuine Dell toner? If not, this is probably only the beginning of more problems. The company that makes these printers for Dell has a trade secret on the toner formulation. Compared with 3rd party toners, it is not the same and will eventually ruin the inner workings of the printer.

Also could be this as you have already done electronic repairs?
-Poor contact in the developing bias contacts of the
high-voltage PCB and the print cartridge=Clean the contacts. If they are still dirty after
cleaning, or if they are damaged, replace the print
cartridge or the high-voltage contacts. Replace the
high-voltage PCB.
2-Primary charging roller is defective=Replace the print cartridge for the missing color.
3-Laser/scanner unit is defective=cle<r o Replace the laser/scanner for the missing color.
Calibrate the printer after replacing the
laser/scanner
4-High-voltage PCB is defective.
5 dc controller



Posted on May 06, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

A 1/4 inch stripe of magenta ink runs down the side of all pages printed.


Hi ,
Dirty print out is mostly due to cartridge related issues. In this case it seems that magenta is the issue. Take out the cartridge and clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is located under a cover. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.

Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located just behind the green drum inside the cartridge. Try cleaning it or replacing the Magenta Cartridge. If required, get the PCR Roller changed by a professional.

Let me know if any further clarification is required.
Hope it helps! Good Luck!
CreativeTECH

Mar 03, 2011 | Brother MFC9450CDN Colour Laser MFC...

1 Answer

DELL 5110CN PRINTS PRINTS LIGHT GRAY NOT BLACK!


try to print test page and determinate which or colour is fainting. if it is one colour then you need to replace this colour image drum. If all of colors is fainting then its transfer roller.

Dec 29, 2009 | Dell 5110cn Laser Printer

1 Answer

I wish to clean the colour printing. I've cleaned


hello mvn 500 your printer is a inkjet say yes please remove the your colour catridge or laser printer please change the magenta ink only because laser was a 4 colour option cyan, magenta, yellow and black

Jul 02, 2009 | HP Hewlett Packard LaserJet 2605dn Printer

4 Answers

Replace Transfer Roller Error Message Will Not Reset After Replac


The transfer roller on this machine comes as an assembly consisting of a waste toner tank and a transfer roller. The message you are getting pops up when this tank is full, regardless of the transfer roller's useable life. There is a window on the back that when blocked by toner, cuts off an optical sensor to tell the machine that the waste toner is full. Just unclip the roller from the side, pop it out, and dump the toner out. Careful though, it's a messy job and you might want to wrap the assembly inside a trash bag while emptying it out.

Jul 01, 2009 | Dell 5100cn Laser Printer

1 Answer

Line across the page


  1. Make a copy by using the platen mode and ADF.
  2. Send a print from your PC or print out the Counter list from User tools/counter button.
  3. Try printing one colour at a time - Black, Cyan, Yellow or Magenta.
If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.

Good luck and please rate me, thanks.

Feb 02, 2009 | Gestetner DSc328 Copier

1 Answer

Pixma iP1500:new ink cartridges fitted but no Magenta


Take a look at the mounting point. They break very easily on this model. If not broke, try cleaning with a swab and inserting the cart again.

Jul 03, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

Prints black vertical line at bottom of page on every print. HP 8550gn


This should help -

Developer streak
Developer streak is characterized by a line of dark or missing toner
that stretches from the leading edge to the trailing edge. Replace the
toner cartridge corresponding to the color of the developer streak (for
example, if the streak is magenta, replace the magenta toner
cartridge).

Repetitive defects troubleshooting
Repetitive defects are defects that occur in the same vertical position
on the page, but not necessarily on every page. Most repetitive
defects are caused by problems with one of the following, and are
indicated by the positioning of the defect on the page:
 developer roller (at 38 mm)
 charging roller (at 44 mm)—see additional information under
“Charge roller set” on page 454.
 cleaning roller (at 56 mm)
 developer DSD wheels (at 65 mm)
 transfer roller (at 66 mm)
 transfer drum (occurs once per 11-by-17 inch or A3-sized page,
or every other letter- or A4-sized page)
 fuser (at 150.5 mm)
 imaging drum (at 195 mm)
 transfer belt (at 222 mm)

May 21, 2008 | Office Equipment & Supplies

3 Answers

Magenta colour comes through on all prints right across the page, it is faded but is still clearly there. I can temporarily fix problem by using the printer menu to clean the magenta developer, but it...


We have over 50 of these printers and a few have had the magenta bleeding problem. On everyone of them the problem was corrected by going to the clean developer function under Maintenence from the Menu and choosing to clean the magenta color. Usually have to run it a couple times but it has always corrected the problem so far.

Mar 29, 2008 | Dell 5100cn Laser Printer

2 Answers

Samsung CLP-500 cutting off print


The duplexer is bad or needs to be realigned, shake up the cyn color. it mostly likely low.

Dec 06, 2007 | Samsung CLP-500 Laser Printer

2 Answers

Samsung CLP-550 - magenta bands


I have the same problem. Any solution?

Dec 19, 2006 | Samsung CLP-500 Laser Printer

Not finding what you are looking for?
Dell 5100cn Laser Printer Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

73619 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

color wheel light...
color wheel light...

Level 2 Expert

138 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...