Question about HP Pavilion dv6000z Notebook

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My pc recognizes my password but tells me user profile cannot be loaded. thanks

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  • Tudor Valean
    Tudor Valean May 11, 2010

    What is the exact error message?

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  • 54 Answers

It happens coz of the windows update. just do a system restore of a previous point (through F11) and it will be done!
if u want more help, mail me at L2support.hp@gmail.com.

Posted on May 06, 2010

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When i turn my computer on it will not allow me to login in. Once I enter my password it tell me that ''the user profile service service failed the logon, user profile cannot be loaded".


reinstall windows.  it may be a virus disabled and destroyed the profile service, so even if you were to boot into safe mode and attempt to access windows services and turn it on and start it automatically, when you rebooted to normal operation, it would still tell you it wasn't working or that it was corrupt.  you can try a repair install and that could possibly get things back to normal, but not remove the virus.  for that, you will need to connect the hard drive to another uninfected computer and run a full scan.

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CAN'T LOGON ....SAYING .....THE USER PROFILE SERVICE service failed the logon .user profile cannot be loaded ...never had problem before ...normally type in password and it loads ..


this may be a corrupted file for taht particular user thats causing the problem why cant you try opening the other user profiles or if you cant access that too then try turning on your pc and when the list of user profiles appear press ctrl+alt+delete key in and order but you should keep allthree keys down like how you would keep the shift button down while typing an upper case....now when you press all three down a small dialogue box will appear requesting username and password in the username box type administrator and click login no password required after it logs in create a new profile from the control panel but don't use this user profile again because if this gets corrupted then you would have to format your computer.....formating it will delete all the data stored on your pc.....

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when you are in safemode as administrator you can go to the user section and reset your husbands password. make sure that your caps lock and your numlock is not on. good luck

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