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I am trying to send patterns from my computer to my Bernina Artista 180 and I keep getting the message (serial port engaged) ans communications error. I am musing windows xp PLEASE tell me what to do. Thanks, Doris

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Does your bernina have a USB port or do you have a card reader? I have ran into this problem before. To use the patterns off of the computer, they have to be in a format that your embroidery machine can read. The only way I have found to do it, is use a card reader plugged into a USB port on the computer and it transfers files that wayinto a format the Bernina will read and be able to embroider from. Good Luck. Win XP started this problem and unfortunately, Vista hasn't fixed it.

Posted on Mar 26, 2008

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1 Answer

Cant connect my artista 180 to my pc it says 'serial port engaged'


Try changing to a different COM port and make sure you haven't got any other applications running that might be using the serial port, even if you've nothing connected ... have you recently installed something that might be using the COM port ?

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Use a USB to Serial converter cable and the free download "Artlink" from bernina.

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If all your trying to do is communicate with the machine from the PC then look into an USB to SERIAL converter and use the Artlink software from Bernina (free). Has much of the function that the earlier software did except for limited edit capabilities.

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I have the same problem...V3 software. have not heard of an adapter. The software wouldn't work with Windows XP or Vista anyway. I upgraded to Editor plus V5 but have kept my old Designer plus on an ancient laptop so I can transfer old patterns. You will also find that your new laptop doesn't have a serial port to accomodate the old cable to bernina 180. Unfortunately it's always the case with updating a PC. Everything else has to follow! My advice, get hold of an old laptop:)

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You need a new security code. When we changed computers we worked with the dealer on where to send the form requesting Access code. You can find the form under Help on the far right of your menu bar. It's the last item called Access Code Order Form. They emaild it back to us with the code we needed along with the install instructions. The dealer should also be able to assist you with your laptop issue, although you may only be able to use the software on 1 PC or laptop as you are probably licensed for 1 copy, and they us the dongle to validate the software and the machine combination.

Best of luck.

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It is not true that the 180 is not compatible with new software.
I'm owning a artista 180 from 2002 and just installed the software designer V5+ on a laptop with windows vista.
The only problem was that there was no serial port on the laptop, now I have a new cable with USB ans serial output and the software works very well !!
When you contact Bernina you will get the same answer.

greetings Carla

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