Question about HP Hewlett Packard LaserJet 2420 Printer

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We have a 2420 in the scanning department, which is networked within the hospital. It works perfectly printing regular documents/e-mails/web pages etc., but doesn't respond to a web based application that should automatically print orders here.

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You need to go into the web browser and setup that printer as the "Default" printer, for the Browser. Also ensure, that all settings to do with Web based printing are enabled, in printer properties, also sometimes you must "Select" the page, before you can print, often you are unable to "Quick print" and must do it the "Long Way" as it were, by selecting from Print menu,and selecting all/any settings from there, also ensure you have the most up to date driver installed and sharing is enabled.too.

Posted on May 06, 2010

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Posted on Jan 02, 2017

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It's pretty easy - you can do it from the HTTP interface.

You must have the jbigkit installed (check your distro's repository for jbigkit or go to http://www.cl.cam.ac.uk/~mgk25/jbigkit/ to download a tarfile).

First, enable the HTTP interface in the copier setup. Then, at the copier:
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We have an HP Laserjet 2420 PCL 5e - it prints perfectly on regular paper but will not print envelopes. We have to manually feed the envelopes on the tray but it only prints gibberish. I have rebooted the...


This is not a printer problem. You have a computer problem. In ALL cases, the printer is told what to do from the computer, it does not report TO the computer.

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This sounds like an issue with your web browser. Which web browser are you using? Do you get any error message when you print? Also, when you print, make sure it is printing to the printer you think you have set up. The web browser will allow you to print to a different printer, then remember those settings.

You may also try this link in google:
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Most likely to be the toner cartridge is it OK on other programs such as the web explorer? If not change the toner cartridge you can also print out the configuration page by pressing the green tick and then using the up and down arrows select information press green tick to enter then move to "Print Configuration" and select using the green tick. If the page comes out OK then the print cartridge if fine if not try changing it. Also there maybe in the driver you have under printing preferences negative mode make sure that is not checked.

Failing this reinstall the print driver from HP Online if this still doesn't work then change the data cable if still not working then I suggest that the printer formatter board is faulty.

I do hope this helps you and please rate me
Thanks J

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