Question about Xerox CopyCentre C128 Black and White Copier

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Reset the machine

Hi, I want to reset the whole machine and customize it the way our office wants it!

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Exactly what do you want to change?
No need to reset everything. You can change it item by item easier.

Posted on Mar 27, 2008

  • 2 more comments 
  • Rick Kasper Mar 27, 2008

    I can send you any information you need to change the settings.

  • Rick Kasper Mar 27, 2008

    if you want to reset the entire machine though here is the procedure.

    1. At the Control Panel, press and hold the 0 key for 5 seconds, then press the Start button while still pressing the 0 key.

      The CE Mode - Password Entry screen will appear.

    2. Enter the Access Number 6789 and press Confirm.

      The colors on the display are reversed to indicate that UI Diagnostics mode is active.

  • Rick Kasper Mar 27, 2008

    1. Access Diagnostic Routines.

      1. Enter UI Diagnostics (Entering UI Diagnostics in UI Diagnostic Mode).

      2. Access Diagnostic Routines (Accessing Diagnostic Routines in UI Diagnostic Mode).

    2. Select Maintenance/Diagnostics.

    3. Select Initialize NVM.

    4. Select the desired item, then press the Start button.

    5. After initialization is complete, use the data accumulated in Initial Actions to restore the machine to its previous configuration.

  • Rick Kasper Mar 27, 2008

    Initial Actions

    • Disconnect any Foreign Interface devices.

    • Obtain all of the following information:

      • NVM value factory setting report (typically it is located in the Inner Cover pocket)

      • Any customer setting Auditron account from the system administrator

      • Any setting changes (specifically NVM settings) shown on the machine’s service log.

      • Any customer settings in the Tools mode.


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Press "Additional Functions",
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Then press "Set" again, the display will ask you "Yes" or "No".
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Jam & Customer Service

Hi, Actually if the machine still working fine you donot need to call for service, all wat you want to do is to clear the service from the machine, here wat happen, there was an error in ur machine , the sensor report this to machine memory, but you fix this problem and the sensor didnot regonize this is solved, so you have to reset the service of the machine and you will be fine.
Wat i understand it says just call for service is there is any code with this message?
if not donot worry
hit on the touch screen 1087 twice, this will take you to maintenance mode, scroll on screen to see reset the service, highlight it and hit the reset buttom and u will be fine.

Let me know wat happen.
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Buffer full message

"The Buffer Full message is displayed if more than 60 characters, this
would include symbols, accents, and returns, have been entered to be
print. To clear this message press the BS key to delete some existing
text and rephrase the text to maximum of 60 characters.

However if the Buffer Full message is displayed before 60 characters
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To reset the machine:

1. Power off the machine.

2. Hold down the ""CODE"" and the C""LEAR"" keys.

3. With both keys depressed, press the ""ON/OFF"" key once.

4. Release the ""CODE"" and the ""CLEAR"" keys.

If your machine is within Warranty, please contact our Customer Support
Center at 1-877-478-6824 so that we may make arrangements according the
product warranty.

If your machine is out of warranty, you may take your machine to a
localBrother Authorized Service Center. To locate a local Brother
AuthorizedService Center visit our website (
You can also locate a local Brother Authorized Service Center by calling our automated phone system at 1-800-284-4357. This
system can provide you with either a verbal listing or a printed listing
via facsimile.

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Check and see if the fuse has blown on the unit.  If it has, the machine probably needs the firmware flashed.

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