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Dvd cd drive

Disc drive is detected in vista but will not run a disc

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  • radman0707 Mar 27, 2008

    thanks but disc drive is a ATAPI DVD W DH16WIP ATA,and came with PC when I bought it. The Driver being used is Microsoft ver.
    6.0.6001.18000. I tryed to up date but it is telling me this is the certain verison. I did not get any driver disc. my Desktop is a Acer Aspire MT500A. When I load a disk of any kind it will not auto start or load up when I click on Disc drive Icon. I box comes up and tells me "load a disc" This system is just a year old.Any other ideas?

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  • 329 Answers

Try to install the software driver of your disc drive.. Vista is more DELICATE.. you need to configure it step by step..

Posted on Mar 26, 2008

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0XE0EF005D


Hi,

The issue can be caused by the damaged system files or hardware device.

I suggest trying the following method to troubleshoot the issue:

Startup Repair from the Windows Recovery Environment (WinRE)
----------------------------------------
1. Insert the Windows Vista installation disc into the disc drive, and then start the computer.
2. Press a key when the message indicating "Press any key to boot from CD or DVD ...". appears.
3. Select a language, a time and currency, and a keyboard or input method, and then click Next.
4. Click Repair your computer.
5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next.
6. At the System Recovery Options Dialog Box, click on Repair your computer.
7. Click the operating system that you want to repair, and then click Next.
8. In the System Recovery Options dialog box, click Startup Repair.

Please continue with the following instructions if the above suggestion does not help:

1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
2. Press a key when the message indicating "Press any key to boot from CD or DVD ..." appears.
3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
4. Click Repair your computer.
5. (Click the operating system that you want to repair), and then click Next.
6. In the System Recovery Options dialog box, click Command Prompt.
7. Type "chkdsk /F C:" (without quotation marks) and click Enter.
8. Restart the computer and have a test.

If the issue still exits, please move to the below steps:

In-place Upgrade Installation
-----------------------------------------
Technically, you won't lose any data to take an In-place Upgrade Installation. In order to avoid any unexpected problem, I suggest you backup your data before taking In-place Upgrade Installation.

1. Start the computer by using the current Operating System.
2. Insert the Windows Vista DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:
• If Windows automatically detects the DVD, the Install now screen appears.
Click Install now.
• If Windows does not automatically detect the DVD, follow these steps:
a. Click Start, type (Drive: )\setup.exe in the Start Search box, and then clickEnter.
Note: (Drive: ) is the drive letter of the computer's DVD drive.
b. Click Install now.
4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

Installing and reinstalling Windows

If both of the above two methods do not work on your issue, please contact the manufacturer to check the hardware.

Regards,
Thulasiramki.

Feb 14, 2014 | Computers & Internet

1 Answer

Dell dvd bad CD OK


please check what type of dive it is cdrw/dvdr or only COD -rom...if only cd rom it will not read DVD's...go to run ...then type msinfo32 then components finally under check the type of CD/DVD drive installed...if everything is ok...reinstall the chipset drivers....thanks...also if u can check in BIOS if the drive is getting detected.

Feb 13, 2012 | Computers & Internet

1 Answer

I have an Acer X3200 Desktop. Recently I have tried to insert a disc into my disc drive, but the disc drive is not responsive its not detecting that theres a disc inside the motor is not even running. And...


If the CD/DVD drives behaves like this with other discs than the one you used to test it, then this is a typical sign that the motor driver chip on the CD/DVD drive's circuit board has failed. My recommendation is to purchase a new CD/DVD drive.

Jul 13, 2011 | Acer Aspire X3200 PC Desktop

1 Answer

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

Feb 27, 2010 | Compaq Computers & Internet

2 Answers

Norton 360 install has replaced/overridden DVD drive


Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Dec 05, 2009 | Gateway GT5435E Refurbished AMD Desktop...

1 Answer

First of all I'm running Vista HP SP1. I put a disc (CD or DVD)in either of my LG CD/DVD 20x drives and try to view the disc by clicking on "My Computer" and then the "drive" that...


This could be several things, most likey it's a compat issue with Vista being daffy. Check with the mfg of the drive, see if there are updates for vista or if they should be running on vista. Check with microsoft, see if there are patches for the drive. Also it could just be the drive not master/slaved properly or it could be having mechanical issues.

t

Nov 14, 2008 | Computers & Internet

1 Answer

My gateway system will not play cd or dvd


See if you get any error Code If the drive could work enought to open the Tray and close it.
try to play the files on the disc manually.
if the disc you have incerted is detected in My computer(computer in Vista)

Jul 17, 2008 | Gateway Computers & Internet

1 Answer

I am running windows xp on my computer and i can't get windows mediaplayer to detect any of my dvd\cdrw so that I am able to burn cd's what should i do.


There are three way to burn in your system .
  1. The burn software comes under with windows xp it is easy to write or burn the data into the cd\dvd.put the empty cd into the cd drive place the data which you want to write right click and send to , cd drive . same process for all the data which you want to write not for excess the space of cd\dvd disc.
  2. The writing software are available for cd\dvd drive while you buy the drive . that named like a nero express , in that software you can write and erase the rewritable disc and gives the maximum speed to write for storing.
  3. you can download the microsoft windows mediaplayer from the web site microsoft.com for free.the new version are also available.
these are the intial steps to slove your prob please try it and inform me.

Apr 30, 2008 | Computers & Internet

2 Answers

CD rom drive not working


sounds like it's gone home early. replacement will do the trick..

Mar 06, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

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