My dyson washing machine keeps saying water level to high and the drum keeps sticking like something is stuck only had it done a month ago and it cost me 95.00 not really got 95.00 spare to have it done again any one have any ideas
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Re: dyson washing machine fault
Hi its Darran at Dyson. If you paid for a repair then there is a 12 month guarantee on any work that was carried out. To arrange a visit, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.
My dyson cr01 keeps saying coin trap not emptying but after having drained my machine for the 6th time tonight am getting a bit peed off. the pump is making a moise but doesnt seem to be doing anything. how much does it cost to get a dyson man out and are parts expensive.
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For past few washes I
...by tight drum halves when in contrarotation mode the motors are being overloaded a call to dyson to turn off contrarotation will stop the fault by locking the drums together as a normal washing ...
humming is usually the result of bad motor windings , are u saying it washes for 20 minutes or just stays on that cycle without doing any washing? a non moving drum can be a bad motor coupler or belt if belt driven.
I can confirm that an F2 fault means 'Uneven load - could not spin'.
Unfortunately, since December 2012 we have been unable to offer servicing or support for CR01 or CR02 washing machines. In October 2012 we proactively contacted all Dyson washing machine owners we'd interacted with within the last 4 years to make them aware of this.
I'm sorry that I'm not able to help further in this particular instance, but if you'd like to discuss this with our experts you're welcome to call us on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.
your fault can be caused by the switches on the control panel sticking due to the fact the panel is not totally waterproof
water from the sink in the kitchen can find its way into the panel
it then corrodes the switches on the panel
because the duvet button is at the bottom of the panel it collects water here making the switch stick.
if you are able to remove the control panel yourself then you will be able to get an electronics engineer to fit a replacement switch.if not a call to dyson to repair and test your machine is the best solution
your fault is caused by tight drum halves when in contrarotation mode the motors are being overloaded
a call to dyson to turn off contrarotation will stop the fault by locking the drums together as a normal washing machine