Question about Baby Gear
I received a secondhand graco duo ltd II stroller and took covering off to wash it; now I cannot get it back together. My husband can replace the snaps that have rusted and broken, but I have one piece of fabric that I don't remember where it goes.
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Posted on Jan 02, 2017
I have the same problem, the airline broke ours the last time we flew. I just found on Graco's website that you can order replacement parts. Here is the link, http://www.gracobaby.com/store/order/default.asp?N=10418+10413+10421&Ne=11
You'll need the model number and serial number. I found ours on a sticker under the footrest. For our stroller it's $19 plus shipping for the front wheel assembly.
Hope this helps.
Posted on Feb 11, 2008
SOURCE: Graco stroller
Graco Customer Service is available Monday through Friday, 8am to 5pm Eastern Time.
Graco Children's Products Inc.
Attn: Graco Store Consumer Services
150 Oaklands Boulevard
Exton, PA 19341
Posted on Apr 28, 2008
I called customer service at Graco and explained the problem, asked for a fix.
The rep said the part is not replaceable and told me to send the stroller back to them for 'evaluation and/or replacement'. They will pay to FedEx it back to them this week.
So that is where it stands.
Thank you very much for your site and offering a chance to put the problem out there.
Posted on Jun 08, 2008
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