Question about Dell 962 Photo All-In-One InkJet Printer
This is my second dell 926 printer. It refuses to communicate with the computer. I thought the first one was defective. Help!! I have purchased a new usb cord and everything!!
Go to Dell Journal ID: 08086MJJNF
Article ID: 316455
Date Published 1/4/2008
Last Revised: 3/25/2008
Go to www.dell.com and top right type in 926 printer; it will bring you to the next page, click on the first result: Install Dell 926 All-In-One Priter Drivers. This should help you. Follow all the directions exactly!
***Did you uninstall the first 926 driver before you did anything else. You must uninstall the first driver and install the driver for the second 926 printer.******
Posted on Mar 26, 2008
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Jan 03, 2014 | Dell 926 Photo-926 All-In-One Printer 926...
The Dell 926 printer is an All-In-One model that you can use as a printer, scanner and a fax machine. When the printer becomes unresponsive there may be a communication problem between the printer and your computer. To correct this type of problem you need to first verify that the USB connector cable is not malfunctioning. You can do this by resetting the communication settings between the computer and the printer.
y1 Press the "Power" button to turn off the printer. Unplug the power cord from the electrical outlet or the power strip.
Disconnect the USB connector cable for the printer from the computer.
Turn off your computer from the Windows "Start" menu or by pressing the "Power" button.
Plug the USB connector cable back into a USB port on the computer.
Plug the power cord for the printer back into power strip or electrical outlet.
Press the "Power" button to turn on the printer. Press the "Power" button to turn on your computer.
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