Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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Computer does not recognize

I have had this hard drive for almost two years and today my computer decided that it does not exist anymore. I have tried all the basic solutions i.e.; restarting the comp and the hard drive. trying different ports etc. HELP ME!!!

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1. try using the device on another PC maybe a friends PC to identify if the problem is the computer or the external Disk. if it works then you have a issue with your OC.

2. whats the OS yopu are using? if you are using XP then right click mycomputer/manage/disk managment - you should be able to see your external disk here. if not you could be having a software issue.

Posted on May 06, 2010

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Posted on Jan 02, 2017

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