Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Dust in drum

Hi i have just bought a new dyson and my sister says the dirt should spin round in the drum is this true as mine does not

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  • janenemarie Sep 19, 2008

    have just completed a very dusty remodel - three months - new carpet has been installed and now my Dyson is not spinning anymore. I have had less than a year I have changed the filter once at around 6 months. I have cats (2) Where should I look for problem

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Well should be some movement this indicates air flow, machine prob has small clogg in it some where of filters are clogged, yes they do have filters, despite dyson claims.

Posted on Mar 26, 2008

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Dyson dc07 clear dust bin will not close after emptying. Any time the bin is removed, the dirt falls out.


There is a lever that has a hook on the end that holds the door in the bottom of the dirt cup closed. If the little plastic hook gets broken the trap door will not stay closed by itself. The easiest way to fix this is to purchase a new dust bin. I have a bunch of them in my vacuum graveyard. You may call my store at 260 244-4696.

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Dirt is collecting in filter not in tube


Hi Deanna, it's Jack at Dyson.

Dyson cyclone technology is engineered to keep dust and debris away from the pre-filter. If a large quantity of dust is getting through to the filter, it sounds like part of the system is missing, or may have been replaced incorrectly.

To help us determine what may be causing this we'd appreciate the opportunity to take you through a few quick troubleshooting checks over the phone, when you have your machine to hand. Please call the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

We'll look forward to speaking with you.

Best wishes,

Jack
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www.dyson.com

Nov 27, 2013 | Dyson DC25 All Floors Bagless Upright...

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Dyson dc 40 loses suction


Hello, this is Ava with Think Crucial.

If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty the it. If your vacuum is still not picking up dirt after emptying the dust cup, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup. If that is not the case, to check for a clog near the roller brush lay the vacuum down. Next check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.
Uncleaned filters may also the reason why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water is running clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace it.
Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time a new motor costs as much as the vacuum itself and it is not easy to replace the motor. It may be time for a new vacuum.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Oct 20, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson 24 ball stopped sucking up


Hello, this is Ava with Think Crucial.

If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty the it. If your vacuum is still not picking up dirt after emptying the dust cup, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup. If that is not the case, to check for a clog near the roller brush lay the vacuum down. Next check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.
Uncleaned filters may also the reason why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water is running clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace it.
Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time a new motor costs as much as the vacuum itself and it is not easy to replace the motor. It may be time for a new vacuum.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Apr 15, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

No suction on dyson dc07


Hello, this is Ava with Think Crucial.

If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty the it. If your vacuum is still not picking up dirt after emptying the dust cup, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup. If that is not the case, to check for a clog near the roller brush lay the vacuum down. Next check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.
Uncleaned filters may also the reason why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water is running clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace it.
Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time a new motor costs as much as the vacuum itself and it is not easy to replace the motor. It may be time for a new vacuum.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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5 Answers

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This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

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1 Answer

Dyson has stopped sucking and it does not swirl in the transparent part when swithed on


Hi there, to put your mind at rest, the dirt in the bin doesn't always spin round.

If the bin is filling and the machine appears to be picking up as normal then you have nothing to worry about.

However if you have noticed that the performance has dropped we would recommend checking your vacuum cleaner for blockages and washing the pre filter. Full details on this can be found in your user guide or in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

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1 Answer

No suction - Dyson vacuum


Hi If the Dyson is throwing out dirt at the back, it could be three possibilities:
1) The main floor head suction channel is blocked. Check the sole plate where the beater bar is, or if you have a cylinder/pull along model check the floor heads and main extension pipes.
2) Check all the inspection tubes especially the bottom part where the main handle hose is. Also check the filters are clean as well as the Cyclone shroud honeycombs are completely unclogged. Use of the upholstery brush is ideal for dust removal on the cyclones.
3) Check the main inspection areas on the Dyson as sometimes a back log of clogged dirt can get stuck. Also check the dust channel points when then bin is taken out.
Hope all this helps!

Jun 19, 2009 | Dyson Vacuums

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