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I can't install iTunes

ITunes will begin to install but a message pops up saying that installation can't complete because only the 'Administrator'' can install it......HELP ME PLEASE!!!!!!

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  • Bigd3383 May 06, 2010

    I have tried as administrator....Any other ideas??

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  • 55 Answers

Try to log in as administrator, and if you are using vista, just right click your installer, then run as administrator

Posted on May 06, 2010

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I have installed itunes, and it worked the first time i opened it. when i went to open it a second time, i am receiving the error message: unknown error (-50). can you please tell me what this means and...


Please try to re-install iTunes. You need to completely uninstall it and then install it again. Here's a link to help you out with the details:
http://support.apple.com/kb/ht1925 When installing it again, run it as an administrator (Only if you are running windows vista or windows 7), by right clicking on the setup and clicking on 'Run as Administrator'. Also disable all the antivirus you have running on your computer while you install iTunes.

Jul 04, 2011 | Apple iTunes

2 Answers

I am trying to download iTunes onto my computer, but when I get to the end of the process where iTunes and QuickTime are to be installed it wont. A small box pops up saying "iTunes could not be...


Hi there!
There can be several reasons why you are getting this error message. First, make sure that your user account is an administrator account. If you are sure that your account is an admin, follow this steps:
1. Choose Run from the Start menu. type %Temp% and click OK. delete all files inside the temp directory 3. Click again on run from start menu. Type cmd and hit Enter. 3. Drag iTunesSetup.exe from the Desktop into the C:\\WINDOWS\system32\cmd.exe window. 4. Add a space and then this text: /extract %TEMP% 5. Press return/enter. This will extract three Windows installer packages into your TEMP directory. 6. Navigate back to your TEMP directory. 7. Launch the AppleSoftwareUpdate Windows Installer Package. Complete the installation. 8. Launch the QuickTime Windows Installer Package. Complete the installation. 9. Launch the iTunes Windows Installer Package. Complete the installation.
Please reply if this will not fix the problem. Cheers!

Apr 23, 2011 | Apple iTunes

1 Answer

When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.


Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Aug 06, 2010 | Apple iTunes

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Problem Installing itunes 9.2!!


re install the i tunes 9.2 during installations use the CUSTOMS settings on installing on it. then try to download again

Jul 14, 2010 | Apple iTunes

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Installation of iTunes won't finish


Have you tried installing it in Safe Mode?
Restart the computer, pressing F8 as it boots up. Select "Safe Mode" on the menu that comes up. Log in to the Administrator account (shouldn't have a password unless you put one in), and try installing iTunes again.

May 06, 2010 | E-Machines eMachines Desktop PC

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New Ipod touch stuck in recovery loop... Received an error message while updating software for the touch. Now I can't get it out of recovery..


Try restoring again and when you get the error,press ctrl+alt+delete and end itunes task.then try the restore again...this time it will definitely restore completely!

Sep 29, 2009 | Apple iPod touch

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Cant Download Americas Army Onto My New Compaq


For sure...you are having problem from administrator...
Theres should be another acount called Administrator or the same with a different name
if your account is changed to limited account from the admin when the acount is created...then it can cause such problems

May 09, 2008 | HP Compaq Presario V2000 Notebook

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Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Products Affected iTunes 7 for Windows, QuickTime 7 (Windows), Microsoft Windows 2000, Windows XP, Windows Vista
Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

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