Question about KitchenAid Architect 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

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Cleaned the refrig. today, didn't turn it off, cleaned the coils, now the temp. won't go down. It's 50+ degrees. What did I do?

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Posted on Jan 02, 2017

  • 323 Answers

SOURCE: My Call Service light is on and the refrig. keeps beeping

unplug unit overnight and let defrost, return air ducts are iced up

Posted on Oct 31, 2009

  • 84 Answers

SOURCE: The refridgerator will not cool down past 49

These are the condensing coils. Most of the time lint clogging them up causes the Refrigerator not to cool properly. You should have a fan on the back pulling air through the coils. If this is all working, I need to know if the evaporator coil (the one that gets cold) is frozen up.

Posted on Mar 11, 2010

  • 3740 Answers

SOURCE: my refrigator temp will not

It appears the model listed on the post is not the same as your model because the model listed has a mechanical temp control that is item 5 of this link:

I am assuming you have a different Kitchen-Aid unit that has thermistor controlled temps. Given that assumption.....this is probably way to much information but you need to understand how your unit works:


The electronic control checks the resistance of

the thermistors, and compares it to both the

customer temperature settings and the last

thermistor reading taken. This information is

used to determine when to begin a cooling

operation, and if a change is necessary in the

damper setting, or the evaporator fan or compressor


When a warm refrigerator is first put into a

cooling mode, the air door partially opens, and

the compressor and evaporator fan motors

start to run at maximum rpm. The air door will

gradually move to its fully open position.

As the actual temperature in the refrigerator

nears the selected temperature setting, the

electronic control compares the temperatures

in both compartments. The compartment that

has the greatest need for cooling, will control

the speed of the evaporator fan motor.

Freezer Temperature Control -

Temperature Increasing

When the freezer calls for cooling, the compressor

begins to run at minimum rpm, (see the

chart on page 3-3), and the evaporator fan

begins to run at 2000 rpm. The compressor

and evaporator speeds are continuously updated.

Speed changes are made based on:

• The difference between the actual temperature

and the selected temperature settings.

• The rate of temperature change.

If the temperature increases 4°F above the

selected temperature setting, the evaporator

fan speed begins to gradually increase. The

evaporator fan motor reaches the maximum

speed of 3000 rpm at 5°F above the selected

temperature setting, and the compressor speed

begins to gradually increase. A maximum compressor

speed of 4500 rpm will be reached at
9°F above the selected temperature setting.
Freezer Temperature Control -

Temperature Decreasing

When the freezer temperature begins to decrease,

the process will reverse. The compressor

speed decreases, followed by the evaporator

fan speed.

Refrigerator Temperature Control -

Temperature Increasing

When the refrigerator calls for cooling while

the freezer is satisfied, the air door begins to

open, and the evaporator fan starts to run at

minimum speed. If the temperature continues

to rise, the air door will continue to open. If the

temperature continues to rise after the air door

is fully open, the evaporator fan speed will

gradually increase to a maximum of 3000 rpm.

If the temperature continues to rise, the compressor

starts to run, or if it has already been

running, begins to increase in speed.

Refrigerator Temperature Control -

Temperature Decreasing

As the refrigerator temperature approaches the

selected setting, the control compares the temperatures

in both compartments to determine

which compartment will control the fan speed.

If the freezer is further from the selected temperature

setting, it controls the fan speed, and

the air door begins to close, thus reducing the

airflow to the refrigerator.

If the freezer is satisfied, the air door remains

open, and the fan speed begins to decrease.

When the selected temperature setting is

reached, the air door closes.

Here is the bottom line.... the termperatures are controlled by thermistors in the freezer and refrigerator compartments. Most likely you have a thermistor problem. The freezer thermistor is on the left wall near the back and the refrigerator compartment thermistor is on the back panel left side. They are accessed by removing the single mounting screw and tilting the cover off with the retained thermistor. The thermistor connectors are directly behind the cover. The resistance of the thermistors should be (in Ohms)

8750 at 32 deg

10,400 - 11000 at 25 deg

6800 - 7220 at 40 deg.

If you have no resistance or the resistance readings are way off and / or shorted the thermistor is bad.

If it checks good:

NOTE: If the resistance of the thermistor(s)

was normal, perform the following voltage test.

1. Set the voltmeter to read a maximum

voltage of 10 volts DC.

2. Connect power to the refrigerator and

allow it to enter the "cooling" mode.

3. With the thermistor disconnected and the

refrigerator in the cooling mode, touch the

voltmeter test probes to the thermistor

main harness connector pins. The meter

should indicate approximately 5 volts DC.

If the voltage was not present, check for a
thermistor output at the main control board.

If it fails this test the problem is most likely the control board.

Check them out and let me know what you found out.

If I totally missed the mark here please respond with a good model number so I can go back and start all over.

Thank for choosing FixYa,


Posted on Aug 04, 2011

  • 207 Answers

SOURCE: I have a Kitchenaid S x S KSCS25INSS00

Try replacing the circulating fan first. If it's not turning, it's more than likely bad. However, the fan might not be your only problem. The problem may lie with the icemaker. The icemaker is essentially the brain of the unit. It tells when to cool, when to defrost and when to maintain temp. Your icemaker may be stuck in defrost mode.

Posted on Sep 04, 2011

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