Question about Cozy (W352E) Heater
You mention that the thermocouple is OK, has it been changed or tested? This $4 part is usually the first thing to fail and I have found bad parts right out of the package. If I were you and I would contact the installing contractor to have them check out the following: Is the vent termination located as per manufacturing instructions (away from interior adjoining walls), Are the vent parts installed correctly, replace the thermocouple under the warranty, and check to make sure the pilot is both good and strong and it is hitting the thermocouple where it should. I have these heater installed on the top of Mount Washington where the wind blows at over 60 miles an hour and do not experience a pilot outage due to wind. The interior design of the venting system combats the wind effects. Good luck to you.
Posted on May 06, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 07, 2016 | Rinnai Heating & Cooling
Jan 17, 2013 | Empire DV-35 Heater
Oct 12, 2012 | Procom ML300TBA Heater
Jan 23, 2012 | Heating & Cooling
Feb 07, 2011 | Williams 1403622 Gas Compact Heater
Dec 31, 2010 | Teledyne Laars IGNITION TRANSFORMER
Nov 02, 2010 | Williams 3003622 Ceramic Wall Mounted...
Jun 27, 2010 | Rheem 50 Gallon FVR NATGAS Water Heater...
Dec 10, 2009 | Williams 3003622 Ceramic Wall Mounted...
May 29, 2009 | Water Heaters
337 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: