Question about Sharp Aquos LC-46D62U 46 in. LCD HDTV

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Sound but no picture

I recently bought a sharp aquos 60 inch tv. I turn it on a couple of days ago and there isn't any picture. the sound still works. I can tell that the tv is on (it is slightly brighter than when it is off). Can you help me figure it out ? Pretty please

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  • Sharp Master
  • 736 Answers

You will need to perform a factory reset/INIT on your television. Call 877-332-7867 for assistance. You will need to complete a case file with the customer service representative first and then if he or she cannot walk you through it you will need to speak to an aquos advantage dispatch representative. You can call anytime between 7AM and 9PM CST but the dispatch representatives go home at 7PM CST.

Posted on May 06, 2010

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Posted on Jan 02, 2017

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