I bought the ku990 2 weeks ago i live in the US.. my service provider is T-MOBILE. it was working fine with the sim card in and i had good service til a week ago where it just stopped working wouldn't get any service just keeps saying.... SEARCHING.......... NO NETWORK... i did the factory reset by inputting the code 3845#*990# and did the DEBUG wouldn't fix it, did the reset mode didn't do anything... any suggestions????????
That happen to me too! And they wouldn't let me get a warranty! or insurance!
I learned that its not t-mobiles fault. But thats about it.... so i brought it back to the guy i bought it from and he sent it to.. wherever it came from but they weren't able to fix it. But there getting a new hardware so there keeping it to see. Hopefully it'll get fixed.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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I suppose you are talking about the PIN code you received with the SIM card?? Well at the same time you received also a PUC1 & PUC2 code,(' sometimes you have to call you service provider and they will supply you with the PUC1 code, after verifying your identity) if the SIM card is locked, you need to enter the PUC1 code to unblock it, if you mess this up ( more than 10 attempts) the SIM card becomes unrecoverable! Only your service Provider will issue e new card!
You need to understand that puk code has noting to do with your phone, it is a personal unblocking key for the sim card.
This code is a random number generated by the service provider, each sim card has its own number / code.
No one can calculate or get this code for you, you only can contact the service provider to get the puk code. OR then buy a prepaid sim card or get another sim card, but you can't get the puk code if the service provider won't supply it to you. No one else can get it for you. if you take the sim card out from the phone, the phone will work with another sim card.
The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.
The puk code may also have came with the documentation of the sim card, if its a prepaid card the puk code comes on the documents or on the box of the product.
if your unable to obtain the puk code, get a new sim card.
also entering the puk code wrong too many times will eventually ruin the sim card forcing you to buy or contact your service provider for a new sim card.
There are no puk code calculators or anything that we can do about it, you can buy premium assistance and you will get this same response. There is no other solution.
You have to contact the phone service provider of that sim card or replace the sim card. Thank you for understanding. Ekse
PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider. PUK codes can be obtained through the following ways -The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider. Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.For details to obtain the PUK code for the SIM card, pleaseclick on this link and follow my instructions. http://www.fixya.com/support/r5705889-puk_code
hai It asks you for the PUK code, when you have enter a password wrong to many times call your service provider of another phone and tell them your mobile number and a few details and they will give you the PUK CODE...
i HOPE THIS WAS SOME HELP!
go to tmobile website. search t-mobile wireless data configurator click link saying begin the configurator and follow instructions. U can get the configurations via text message and it gets done in like 10 seconds.
It asks you for the PUK code, when you have enter a password wrong to many times call your service provider of another phone and tell them your mobile number and a few details and they will give you the PUK CODE...