Question about Arris SURFboard SB5120 Modem
My SB5120 modem's ONLINE light is unlit. Modem does not work. Comcast says that the modem is defective. Where can I send it for repair?
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Posted on Jan 02, 2017
I have a Motorola SB5100 Cable modem and i have a belkin N wireless ROuter..i have conncted the wire from modem to router and computer to router and it doesnt work??what do i have to do??
Posted on Feb 26, 2008
SOURCE: PC/Activity light
Make sure the Ethernet cable going from the modem to the computer is secure. Then go to your computers control panel and clock network connections. Look in LAN, any try to find your connection. If it isnt there , than you will need to call your ISP, and they will install it all correctly for you at no charge.
Posted on May 12, 2008
SOURCE: modem light flashing
If you haven't already done so, contact your cable provider and let them know what is going on. There may be a signal issue and your modem is losing its lock on the carrier.
Posted on Sep 09, 2008
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